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Mohamed Rashid, Administrative Assistant

Mohamed Rashid

Administrative Assistant·HCLTech

Qatar

Bachelor's degree, Software Engineering

Work experience

Total years of experience: 2 years, 9 months

Administrative Assistant

August 2021 - April 2024

HCLTech

Doha, Qatar

August 2021 - April 2024

Infrastructure Analyst - HCLTech, Qatar (Aug 2021 - Apr 2024)
Managed network and server performance, including server drive space cleanup, CPU, and memory utilization.
Led a team of over 10 IT professionals, providing troubleshooting support for P2 incidents.
Administered SCCM patching and resolved security certification issues, ensuring compliance.
Executed change management processes via ServiceNow to decommission servers and network devices.
Led a data center migration of 200+ servers, improving performance and reducing downtime.
Company industry:
IT Services
Job role:
Information Technology

Education

London Metropolitan University

January 2020

January 2020

Bachelor's degree, Software Engineering

Great Britain (UK)

GPA (percentage): 6.7%

GPA (percentage): 6.7%

BEng (Hons) in Software Engineering from London Metropolitan University in 2020. Prior to that, you obtained an HND in Computing & System Development with a specialization in Software Engineering from Esoft Metro Campus in 2018. You also hold a Diploma in Software Engineering from Esoft Metro Campus (2015), and a Diploma in Microsoft Office from Bandarawela Education Centre (2012). These qualifications have provided you with a strong foundation in software engineering and computing systems.

Skills

IT
Expert
IT
Expert
IT Infrastructure Management
Expert
IT Infrastructure Management
Expert
IT Administration
Expert
IT Administration
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Management
Expert
Management
Expert
Front Office
Expert
Front Office
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Expert
Administration
Expert
IT
Expert
IT
Expert
IT Infrastructure Management
Expert
IT Infrastructure Management
Expert
IT Administration
Expert
IT Administration
Expert
IT Technical Support
Expert
IT Technical Support
Expert

Social profiles

Facebook
Facebook
facebook.com/mohammadrashid

Instagram
Instagram
instagram.com/mohammadrashid

Languages

English
Expert

Training and Certifications

Certifications
Microsoft Word Package
Jan 2023