Head of infrastructure & DataCenter Department
MAPNA
Total des années d'expérience :12 years, 1 Mois
Managing a team of 7 system/ network support executives. Administering the project of buying 600, 000 euro network equipments. Setting up the process for attending to the support request from 500 users. Deploying, maintaining and troubleshooting mail servers, application servers, DHCP servers, switches, routers and firewall Co-ordinating with vendors for the procurement of goods and internet linkage. Connecting company to our 37 branches in another cities through DMVPN. Providing technical training to support team and end users. Evaluating emerging network and security products and technologies. Performing server backups and maintaining offsite tape storage. Performing configurations backups and disaster recovery operations. Documenting network configuration and operational procedures. Administrating Windows, VMWare, and Linux server systems. Quickly responding to network outages.
Configured and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network. Setting up weekly meeting with support team Implementing ISO 27001 version 2013 Installing and managing SaaS & DaaS Cloud
Contacting network resellers to buy new equipments
Performing Network penetration test & applying required security patches.
Monitoring network performance to determine whether adjustments need to be made. Installing, configuration and troubleshooting network routers, switches, load balancers, and security devices. Ensuring the 24 X 7 connectivity of cable and wireless clients. Producing reports network productivity, plans and issues for higher management. Securing Edge routers and Firewalls Managing PPPoE clients with accounting software Troubleshooting related network and client issues. Ensuring proper working of all the equipments. Administering the project of building ICT Organization of Esfahan Municipality DataCenter.
A part-time role which included responsibility for providing technical support to computers users on the University campus
Typical support duties included troubleshooting operating systems including Windows, as well as installing appropriate software
Assisted in assembling and configuring computer equipment, including replacing faulty components and installing the replacement hardware
Tasked with designing and installing a small network for 20 users and connect them together with switch
Also handled the installation of 2 IP cameras in order to enable the branch to be monitored remotely; this involved installing and configuring the equipment to enable live video streaming to the main office
Other duties included supporting computer users within the company, as well as delivering training to enable effective use of the systems
Installed a wireless access point and router in order to enable connection to the internet; also configured the router and access point
Additionally responsible for providing technical support to ensure all IT and networking systems operated efficiently
Recovered data from backup sets following system faults
IT