GENERAL MANAGER
Z BLACK DIAMOND AGARWOOD LLP
Total years of experience :6 years, 1 Months
Overall Management: As the General Manager, I was responsible for overseeing all aspects of the organization, including planning, operations, sales, and marketing. This involved developing strategies to ensure the company's growth and profitability.
Farmer Engagement: A key part of my role was to motivate farmers to engage in Agarwood Tree inoculation through our buy-back plan. This required building trust and rapport with farmers and demonstrating the benefits of our program.
Client Relationship Management: I maintained relationships with existing clients and cultivated relationships with potential clients. This involved understanding their needs and formulating strategies to ensure their satisfaction and loyalty.
Process Monitoring: I monitored the entire process flow of the organization, from client acquisitions to post-sale evaluations. This ensured that operations ran smoothly and eficiently, and any issues were addressed promptly.
Team Leadership: I personally supervised and motivated the sales, marketing, and digital marketing teams to enhance the organization's profitability. This involved providing guidance, support, and encouragement to team members to help them achieve their goals.