Managing Partner
Intrak Management Consulting
Total years of experience :34 years, 3 Months
Responsible for business development and management consultancy projects in the Automotive, FMCG, Security, Real Estate and Logistics companies in Gulf and MENA Markets.
Company Profile: https://prezi.com/3areosguitbj/?token=8db0d51d1258ccb2b59e148f981fe8e7ec89698c520f03429a8fe1f5376ab46a
Auto Z is Qatar’s first one-stop shop providing consumers with a streamlined & comprehensive service covering every aspect of vehicle purchase, ownership and maintenance.
among all automotive distributorships in Middle East. ALJ is the Sole distributor of Toyota, Lexus & Daihatsu in more than 8 countries in 4 continents.
Assignments in ALJ:
Quality Index (QI) by 18%, reduced warranty claims cost by 38% and reduced customer complaints by 80%.
•Improved sales by 100% within 3 years due to the improvement to total quality of products.
•Established procedures ensuring 100% parts recovery of warranty parts.
•Changed warranty policy with suppliers that enhanced products failure rate by 92%.
•Introduced high tech services to assist after sales service in solving technical problems.
•Deputed to Toyota Motor Company HO Nagoya Japan for six months by President, ALJ and VP, TMC working with Toyota Domestic Kaizen team at kaizen activities at over 5 dealer centers in Japan monitoring implementation for the purpose of restructuring and streamlining vehicles logistics in ALJ. This mission was completed successfully reducing cost of logistics by 1.2 Bn SR.
the introduction of and launched Regional Stockyards (RSY) in five regions of KSA.
•Developed & implemented the vehicle reservation system that improved sales and reduced operating stock significantly.
•Launched the Dealers Installation Option (DIO) for installation of accessories at RSY's.
•Prepared & presented to ALJ President a feasibility study for a new concept 3S centre in Jeddah that has been adopted in all further built centers in ALJ.
new businesses for Saudi Arabia, Syria & turkey such as Sanden, TJM car parts, Alpine car audio systems, Nitsuko PABX, Sanden vehicle air conditioning systems & JAOS sports utility vehicle accessories.
•Established Alpine Audio Systems OEM business to ALJ mainstream Accessorization.
•Developed the Daihatsu service network in Turkey
service operations ensuring achievement of sales, revenue & customer satisfaction objectives.
•Improved service centre sales revenue by 323% and NP by 570%.
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