Data Analyst
NABATEK, USA
Total years of experience :0 years, 0 Months
Customer
Service
Professional
Retaining highly valuable customers by
ending their subscriptions. Fixing
customer’s accounts. Updating financial
information to their respective accounts.
Changing billing cycle dates. Fixing the
billing issues. Providing new
connections. Compensations for the
inconvenience. Providing credit for
outages
Managing the stock. Monthly and weekly
stock checking. Maintaining the
showroom display. Corresponding with
customers through email and phone calls.
Organizing sales visits.
Demonstrating/presenting products.
Establishing new business. Maintaining
accurate records. Attending trade
exhibitions, conferences and meetings
reviewing sales performance
Maintaining and developing relationships
with existing customers in person and via
telephone calls and emails. Cold calling
to arrange meetings with potential
customers to prospect for new business.
Responding to incoming email and phone
enquiries. Acting as a contact between a
company and its existing and potential
markets. Negotiating the terms of an
agreement and closing sales. Gathering
market and customer information.
Representing their company at trade
exhibitions, events and demonstrations.
Negotiating on price, costs, delivery and
specifications with buyers and managers.
Challenging any objections with a view
to getting the customer to buy. Advising
on forthcoming product developments
and discussing special promotions.
Creating detailed proposal documents,
often as part of a formal bidding process
which is largely dictated by the
prospective customer
.