Business Analyst
RS2 Software plc
Total years of experience :5 years, 3 Months
• Identified needed business improvements and determined appropriate systems required
to implement solutions
• Carries out analysis and interpretation of client requirements.
• Performs gap analysis of new requirements against existing functionality.
• Creates detailed use cases.
• Assists in managing client delivery and release schedules for projects, changes, service
requests and mandatory releases as per clients' SLAs.
• Takes responsibility of overall progress of assigned tasks upon which he/she is working
with strict adherence to SLA and quality standards.
• Acts as central point of contact (via e-mail, teleconferencing and on-site workshops) for
clients in order to understand, gather and analyze their business requirements.
• Delivers release to clients and provide support during implementation.
• Maintains status reports for all tasks on regular basis.
• Document high level test cases to ensure that QA team has necessary knowledge to
prepare functional and regression test cases and viable acceptance criteria.
• Participate in review of detailed test cases with QA team to ensure it meets client
requirements.
• Creates viable specifications which lead to applicable acceptance criteria and High-Level
Test Cases emerging from client requirements.
Analysing and evaluating the current business processes a module has and identifying
areas of improvement.
• Researching and reviewing up-to-date business processes and new IT advancements to
make systems more modern.
• Creating a detailed business analysis, outlining problems, opportunities and solutions for
a business module.
• Developed test strategy, test scenarios, test cases for System integration testing and User
Acceptance testing.
• assist in testing UAT to ensure accurate, efficient, seamless and user-accepted
deployment to meet the needs of the business with a feedback loop to it and test lead.
• Interfaced with software vendors to diagnose issues and define an appropriate course of
action for resolution.
• Provided functional, technical, training and support for new / existing modules.
Milestones
Project team member of:
• AJIB core banking, internet banking & mobile banking update - 2019.
• AJIB core banking, internet banking & mobile banking update - 2020.
• AJIB core banking, internet banking & mobile banking update - 2021.
• AJIB - National Bank of Kuwait acquisition 2022
A Business analyst with 3+ years of experience supporting banking business stakeholders through developing highly efficient solutions. Adept at interdepartmental coordination to maximize business functionality and efficiency. Notable achievements include developing banking applications, and providing excellent support within banking scope.