Sales & Operations Executive
Al Rayes Laundry Equipments & Accessories
Total years of experience :8 years, 1 Months
1. Managing sales operations of Hospitality, Catering & Retail market.
2. Managing top clients in Qatar such as Integral Food Services (IFS), Qatar Star, QCC, Redco International, Widam Food Company, Dandy, Ghadeer.
3. Dealing and promoting chemicals of upmost brands such as Atlantic Care (India), Ideal (U.K) and Cole & Wilson (U.K).
4. Actively seeking new client development through visiting, cold calling and social networking.
5. Ensuring logistics operations to be on time without any delay.
6. Preparing sales report with financial data and visit report on daily basis.
7. Preparing sales quotations and sales order.
8. Negotiating with customers and handling complaints to meet customer’s requirements.
9. Actively follow ups with customers for cash recoveries.
10. Preparing market information report as per competitor’s activities.
11. Gathering customer’s feedback and share them with higher management.
12. Ensure availability of stock as per requirement of customers.
13. Preparing credit application forms for credit base customers.
1. 360 administration of Sales team (Consumer and Corporate) across theboard.
2. Recruitment and conducting interviews for Sales Team for signage products, solar
products and IT Products within constraint budget and less time frame.
3. Portfolio for recruitment includes Sales Executive (Consumer), Business Development
Specialists (Corporate), Recovery / Collection Officers, Ledger tally resources.
4. Designing Job descriptions and Key performance indicators for Sales force.
5. Assigning Quarterly targets to sales team with the assistance of Head National Operations &
Channel Sales Manager.
6. Conducting Performance evaluations on quarterly basis through Achievement of
Sales target, Collections, New Clients Development and Market Information.
7. Conducting sales training program for sales team.
8. Enquire market visit report and tracking of direct sales force.
9. Sales reconciliation of Consumer & Corporate sales force with Accounts and Warehouse
department.
10. Reconciling customer ledgers with collection / recovery data.
11. Supervising customer’s complaint and feedbacks through customer support departments.
12. Giving constructive feedback to Sales team about their appraisals and as regular aspossible.
13. Managing attendance and leave management of Sales force and contract renewals.
14. Responsible for employee grievance resolution and performance improvement policies
of Sales department.
15. To work as a strategic partner along with the top management in formulating strategies
regarding employee satisfaction & retention of Sales department.
16. Maintain positive work environment by resolving all day-to-day HR issues.
17. Representing the health, safety and security group in the organization.
Assist in recruitment process, short listing and scheduling of candidates.
2. Perform reference check of new inductees.
3. Assist in payroll process.
4. Assist in maintaining attendance and leave management.
5. Preparing employee personal files.
6. Preparing employee related letters (Offer, Appointment, Confirmation and Experience letters).
7. Assist in preparing Job descriptions.
8. Responsible for joining and exit formalities.
9. Conducting orientation of new inductees.
10. Other
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