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تم إلغاء حظر المستخدم بنجاح
محمد وسيم السراج, Workshop Operations Manager

محمد وسيم السراج

Workshop Operations Manager·The Lab Auto Workshop

الإمارات العربية المتحدة

الثانوية العامة أو ما يعادلها, Sociology

الخبرة العملية

مجموع سنوات الخبرة: 9 سنوات, 4 أشهر

Workshop Operations Manager

يونيو 2024 - يناير 2026

The Lab Auto Workshop

دبي، الإمارات العربية المتحدة

يونيو 2024 - يناير 2026

• Managed daily operations of automotive workshop, ensuring smooth workflow and high-quality service delivery.
• Liaised with customers to provide accurate quotations, invoices, and updates on vehicle repairs.
• Negotiated with suppliers and vendors to procure spare parts, consumables, workshop materials, and tools ensuring
cost-effective purchasing and availability of resources.
• Processed supplier invoices, managed payments, and maintained accurate financial records, received customer
payments and ensured timely billing.
• Supervised and coordinated a team of 13+ employees, monitoring work quality, professionalism, and adherence to
safety and operational standards.
• Oversaw payroll distribution, inventory of workshop materials and tools, and procurement of all necessary items for
uninterrupted workshop operations.
• Implemented process improvements to optimize workshop efficiency, reduce costs, and maintain a professional
service environment.

مجال الشركة:
صيانة السيارات وقطع الغيار وخدمات الدعم
الدور الوظيفي:
الإدارة

Logistics Coordinator & Journey Supervisor

سبتمبر 2023 - يونيو 2024

Prime Support for General Services

البصرة، العراق

سبتمبر 2023 - يونيو 2024

• Ensured compliance with QHSE standards and ISO-certified management systems.
• Coordinated and optimized transportation operations, including staff scheduling, delivery planning, daily mission
management, vehicle gate passes, reporting, and travel request processing, ensuring efficient operations, cost control,
and timely service delivery.
• Liaised and negotiated with suppliers, vendors, manufacturers, and clients while controlling costs related to spare
part, and materials, ensuring fleet safety and compliance, and processing supplier invoices through the ERP system.
• Supervised and coordinated driver activities, monitored fleet movements using IVMS, enforced company policies and
procedures, and resolved issues efficiently to ensure smooth operations and timely task completion.
• Maintained accurate records and prepared operational and performance reports, and performed additional duties as
assigned to support overall operation.

مجال الشركة:
النفط والغاز
الدور الوظيفي:
النقل والخدمات اللوجستية

Shop Manager

سبتمبر 2022 - أبريل 2023

Pap’s Market

بيروت، لبنان

سبتمبر 2022 - أبريل 2023

Contributed in the opening of the shop, systematically arranging and organizing its inventory of merchandise.
Responsible for maintaining daily records transection and providing exceptional customer service.
Responsible for the organization of the shop and full financial management along with tracking merchandise on weekly basis using retail system.
Responsible for managing date rotations checks.
Skillfully stock shelves and maintain inventories.

مجال الشركة:
المحاسبة
الدور الوظيفي:
الإدارة

Custom Clearance Officer

أبريل 2022 - أبريل 2023

Universal Freight Services (UFS)

بيروت، لبنان

أبريل 2022 - أبريل 2023

• Responsible to anti-dump taxes, trade tariffs, import duties and excise duties.
• Processes the securities dealing clearance in various locations.
• Following upcoming Shipment, documents transactions and day-to-day related activities in accordance with the
objectives, policies and procedures.
• Responsible to transport and record samples to laboratories.

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
النقل والخدمات اللوجستية

Ecommerce Business Co-owner

مارس 2022 - أبريل 2023

4u Home Appliances (Instagram)

بيروت، لبنان هجين

مارس 2022 - أبريل 2023

• Responsible to market and advertise merchandise Online.
• Create and edit photos.
• Researched market prices to ensure competitive pricing and stay up-to-date with new items in market.
• Tracked orders and ensured customer satisfaction.

مجال الشركة:
الإنترنت والتجارة الإلكترونية
الدور الوظيفي:
المبيعات

Business Owner & Operation Manager

نوفمبر 2017 - مايو 2021

Al-Sarraj Hardware & Power Tools Trading

بيروت، لبنان

نوفمبر 2017 - مايو 2021

• Managed finances for two shops and one warehouse (Retail & Wholesale, supplies, accounting, organizing).
• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics,
and customer service.
• Leading customers to their desired products to ensure satisfaction.

مجال الشركة:
المعدات ومواد البناء
الدور الوظيفي:
التشييد والبناء

Warehouse Supervisor

أبريل 2016 - يوليو 2017

Sally Abaya

بيروت، لبنان

أبريل 2016 - يوليو 2017

Responsible for coordinating the activities of 5 workers engaged in sewing, pressing, and inspecting garments.
Monitoring the finishing related processes in order to meet on-time shipments.
Plan daily finishing target.
Taking care of finishing cost per garment.

مجال الشركة:
تصميم الأزياء
الدور الوظيفي:
الجمال والموضة

Cheese-monger

يونيو 2015 - أكتوبر 2016

Shoppers Itani Group

بيروت، لبنان

يونيو 2015 - أكتوبر 2016

• Responsible to assist guests with cheese selection and shares knowledge of products.
• Weighing, labeling and packaging products and completing tasks in a timely manner.
• Ensure counter and display refrigerators neatly and accurately as per the pricing and tracking expire dates to all products.
• Merchandizes display attractively and rotates products per quality.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
المبيعات

التعليم

Rafik Hariri Official Secondary School

يناير 2015

يناير 2015

الثانوية العامة أو ما يعادلها، Sociology

لبنان

Skills

Communication Skills
Expert
Communication Skills
Expert
Product Knowledge
Expert
Product Knowledge
Expert
Time management skills
Expert
Time management skills
Expert
Self Confidence
Expert
Self Confidence
Expert
Leadership
Expert
Leadership
Expert
Customer Service
Expert
Customer Service
Expert
Computer Knowledge
Expert
Computer Knowledge
Expert
Teamwork and Collaboration
Expert
Teamwork and Collaboration
Expert
Technical Writing
Expert
Technical Writing
Expert
ACCOUNTS RECEIVABLE
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PAYMENTS INDUSTRY
Intermediate
PAYMENTS INDUSTRY
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
PURCHASING
Intermediate
PURCHASING
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

الهوايات والاهتمامات

Sports

Won 1st place with the school football team in a regional tournament organized by MUBS university.