محمد وسيم السراج

• Managed daily operations of automotive workshop, ensuring smooth workflow and high-quality service delivery.
• Liaised with customers to provide accurate quotations, invoices, and updates on vehicle repairs.
• Negotiated with suppliers and vendors to procure spare parts, consumables, workshop materials, and tools ensuring
cost-effective purchasing and availability of resources.
• Processed supplier invoices, managed payments, and maintained accurate financial records, received customer
payments and ensured timely billing.
• Supervised and coordinated a team of 13+ employees, monitoring work quality, professionalism, and adherence to
safety and operational standards.
• Oversaw payroll distribution, inventory of workshop materials and tools, and procurement of all necessary items for
uninterrupted workshop operations.
• Implemented process improvements to optimize workshop efficiency, reduce costs, and maintain a professional
service environment.

• Ensured compliance with QHSE standards and ISO-certified management systems.
• Coordinated and optimized transportation operations, including staff scheduling, delivery planning, daily mission
management, vehicle gate passes, reporting, and travel request processing, ensuring efficient operations, cost control,
and timely service delivery.
• Liaised and negotiated with suppliers, vendors, manufacturers, and clients while controlling costs related to spare
part, and materials, ensuring fleet safety and compliance, and processing supplier invoices through the ERP system.
• Supervised and coordinated driver activities, monitored fleet movements using IVMS, enforced company policies and
procedures, and resolved issues efficiently to ensure smooth operations and timely task completion.
• Maintained accurate records and prepared operational and performance reports, and performed additional duties as
assigned to support overall operation.

Contributed in the opening of the shop, systematically arranging and organizing its inventory of merchandise.
Responsible for maintaining daily records transection and providing exceptional customer service.
Responsible for the organization of the shop and full financial management along with tracking merchandise on weekly basis using retail system.
Responsible for managing date rotations checks.
Skillfully stock shelves and maintain inventories.

• Responsible to anti-dump taxes, trade tariffs, import duties and excise duties.
• Processes the securities dealing clearance in various locations.
• Following upcoming Shipment, documents transactions and day-to-day related activities in accordance with the
objectives, policies and procedures.
• Responsible to transport and record samples to laboratories.

• Responsible to market and advertise merchandise Online.
• Create and edit photos.
• Researched market prices to ensure competitive pricing and stay up-to-date with new items in market.
• Tracked orders and ensured customer satisfaction.

• Managed finances for two shops and one warehouse (Retail & Wholesale, supplies, accounting, organizing).
• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics,
and customer service.
• Leading customers to their desired products to ensure satisfaction.

Responsible for coordinating the activities of 5 workers engaged in sewing, pressing, and inspecting garments.
Monitoring the finishing related processes in order to meet on-time shipments.
Plan daily finishing target.
Taking care of finishing cost per garment.

• Responsible to assist guests with cheese selection and shares knowledge of products.
• Weighing, labeling and packaging products and completing tasks in a timely manner.
• Ensure counter and display refrigerators neatly and accurately as per the pricing and tracking expire dates to all products.
• Merchandizes display attractively and rotates products per quality.