محمد زيد Zaid

Accenture - Regulatory Compliance Associate

Project: Australia based Bank - Regulatory Compliance

* Conducted KYC reviews and ongoing due diligence for customer accounts, ensuring compliance with AML regulations and internal policies.
* Performed risk assessments, customer due diligence, and documentation reviews for high-risk entities, including trusts.
* Identified compliance gaps and escalated high-risk cases in accordance with regulatory requirements.

Project: US based Software company- End Use Compliance

* Performed end-user and end-use due diligence to ensure compliance with global export control regulations and internal compliance policies.
* Assessed customer risk using sanctions screening, adverse media research, and business activity analysis.
* Collaborated with Sales, Legal, and Global Trade Compliance teams to evaluate high-risk transactions and support compliant business decisions.

• Conducted EDD on high-risk Amazon Marketplace sellers and Amazon Pay merchants to assess ML/TF and fraud
exposure.
• Investigated complex ownership structures, high-risk jurisdictions, chargebacks, and suspicious payment behavior.
• Conducted EDD on NGOs/NPOs using Amazon Pay, assessing legitimacy, donation movement, and cross-border
risks.
• Analyzed website content, business models, transaction trends, and adverse media to validate merchant credibility
and Performed sanctions, PEP, and adverse media screening using internal and third-party tools.
• Identified patterns of fraud, irregular income flow, and inconsistencies in merchant operations and Document findings
in standardized KYC formats and collaborated with cross-functional compliance teams to escalate high-risk entities
and suspicious activity.

• Worked as a Technical Associate providing end-to-end hardware and software support to customers of a
Global enterprise technology client.
• Diagnosed and resolved technical issues related to system performance, applications, and device functionality.
• Assisted customers through structured troubleshooting, remote support, and clear step-by-step guidance.
• Delivered high-quality technical resolutions (software & hardware) whilst improving troubleshooting documentation
and maintaining SLA.