Regional Talent, Performance, Development Associate
PwC – PricewaterhouseCoopers
Total years of experience :8 years, 1 Months
- Coordinate and support the creation of learning solutions and talent and development programmes in totality, from concept and design through execution and assessment.
- Coordinate the successful scheduling, communication and implementation of all programmes offered to staff, as well as maintaining and updating relevant systems for analysis, reporting, budgeting and forecasting. Also, support any TPD related projects.
- Support the TPD team to identify new, cost-effective delivery models.
- Consolidates feedback from evaluations and produces relevant reports accordingly.
- Coordinate and plan all training programs logistics for attendees.
- Provide onsite support at x-los programmes/events and is part of the pre-event logistics/project team, working closely with recruitment and on boarding teams.
- Coordinate and support reports related to the learning management systems.
- Prepare appropriate forms, correspondence, and records regarding course attendance, feedback on programs, instructors, etc.
- Coordinates material production and inventory for assigned courses.
• Researching the best performance management practices and implementing the most suitable practices at Devoteam.
• Analysing the existing performance tools and developing them to support the stated objectives.
• Advising senior management and recommending the best practices to be implemented within their departments.
• Ensuring all Devoteam departments are aligned with the company’s strategic goals and objectives.
• Conducting regular performance evaluations of employees to measure their progress toward meeting goals and achieving objectives.
• Analysing the impact of employee performance on organizational performance and providing reports to the management.
• Identifying training needs for employees to ensure that they are adequately equipped to perform their jobs effectively.
• Leading the training development programs of Devoteam employees that is aimed with employee continuous learning to meet organization objectives.
• Building and developing Tableau dashboards for performance to improve the decision-making process that enables an overview of performance trends.
• Creating and forming internal policies for Devoteam employees.
• Creating tools to automate the process of performance.
• Responsible for the development of training programs aimed at aligning employee performance with organizational goals.
• Evaluating employee performance to determine who should be promoted and trained within the company.
• Creating employee evaluation forms and conducting performance evaluation feedback sessions on a regular basis.
• Determining employees’ compensation levels based on job performance, experience and work qualifications.
• Participating in hiring decisions by conducting interviews with candidates and reviewing resumes and applications.
Government Relations responsibilities:
- Ensure employee visa applications and cancellations are completed in accordance with the country laws.
- Track the expiry of employee legal documents to ensure timely renewals.
- File all government related documents in a systematic way to ensure timely access during government inspections.
- Provide legal advice to employees on government procedures and rules to ensure all concerned abides by government directives and laws.
- Allocating expatriates new accommodations and keeping track of old accommodations contracts.
Human Resources responsibilities:
- Monitor and keeping track of all employees, including head of departments’ attendance on weekly bases.
- Generating monthly reports including: sick leave reports, discrepancy reports, new and terminated employee’s reports.
- Conducting interview and providing recommendation on potential candidates.
- Date entry including: new employee’s information, disciplinary actions, promotions, ID cards, medical cards, and official documents.
- Responsible for maintain and keeping track of employees lockers and hotel first aid boxes.
I was responsible for the overall management of the Human Resources functions of the employees’ life cycle including recruitment, induction, training, payroll, employee relations, performance management and leaves’ administration for employees and service providers.
Demonstrating a proposed methodology for developing a nationally accredited work-based learning within Tarmac.
The project was aimed towards identifying effective measures that can demonstrate for the business that employees actually benefit from what they learn.
I took part in researching work-based learning; networking with external bodies, employees, managers, and trainers to capture different perspectives and identify needs; analysing data; presenting the findings, and providing further recommendations.
The experience has helped me develop my communication, decision-making, and time management skills.
Advancement in handling and satisfying customers via phone call, online chats and emails.
Gained Knowledge about building and monitoring a successful business.
Awarded for the University of the Year 2016. Masters Degree in Human Resources Management (MA). Dissertation research topic: the investigation of the impact of authentic leadership and trust on employees’ retention. Courses included: International Human Resources, Employee Engagement and Learning and talent development. Chartered Institute of Personnel and Development Certificate (CIPD). Course Representative for Human Recourses Management at the Facility of Business and Law (FBL). French beginners course certificate. Assessment Centre Administrator Certificate.
International Business Administration. Courses included: Project Management, Human Resource, Data Analysis, Research Methods, E-business, Small Business Management, Quality Management, and Production Management. Graduation Project – Business plan; Haritna: Arabic word translated to “neighbourhood”, it can be described as a Non-profit organisation that encourages people to interact with each other.