مشرف قسم المكالمات الصادرة و مبيعات حضارة
مجموعة الاتصالات الفلسطينية
مجموع سنوات الخبرة :5 years, 1 أشهر
I. Supervisor (from 3/2015 Till Now ) I was responsible for :
o Supervision of the Department of outgoing calls for Jawwal and Paltel .
o Supervision of the Department of Hadara sales .
o Follow-up to the desired goal .
o evaluation Employee each month
o calls Evaluation for each Employee.
o Make weekly and monthly reports.
o I use Microsoft Excel and Microsoft Word for report.
o Get new customers to achieve the desired goal Bearish per month
o working under pressure and as team.
o Strong communication and interpersonal skills, and doing well independently or as a team.
II. Customer Service Representative (from 1/2014 To 3/2015)I was responsible for :
o Customer Service for Incoming calls from Jawwal Customer .
o working under pressure and as team.
تصوير فيديو حفلات وتصوير للدعايات وعمل مونتاج
Arab American University: • Faculty of Engineering and Information Technology. • B.Sc. In Multimedia Technology. • Duration: From 2009 to 2013 • Graduation Date: June 2013. • GPA: 2.45.