Mohammad Adil Khan

• Led enterprise IDAM strategy across 80K identities, increasing automation from 60% to 90%, reducing
manual provisioning effort by 40%, and improving audit closure timelines by 25%.
• Directed enterprise-wide identity lifecycle governance (JML), including provisioning, deprovisioning,
access changes, and certifications across FTE, contractor, partner, non-human Identities, and generic
accounts, reducing manual provisioning effort by 40%.
• Acted as primary owner for SailPoint platform integrations, onboarding new applications and extending
governance use cases across OPCOs.
• Lead global IAM Centre of Excellence (CoE) team network across 16+ countries, enabling centralized
governance with localized execution and reducing dependency on central IAM operations by 70%.
• Implemented enterprise-wide RBAC, PAM controls, JIT (Just-in-Time) access, reducing privileged access
risk exposure by 35% and achieving zero major audit findings in FY2024.
• Implemented SSO, MFA, Conditional Access, and RBAC adoption, strengthening authentication posture
and reducing identity related risks.
• Oversee audit readiness and remediation activities, ensuring timely closure of internal and external audit
findings.
• Track and report IAM program KPIs, provisioning metrics, access review outcomes, and operational
performance to leadership, improving SLA adherence to >99%.
• Lead vendor and partner engagements, ensuring delivery quality, timelines, and adherence to scope.
• Lead cyber security strategy, partnering with product managers for uplifting access governance.
• Manage direct reports: 1 SailPoint Architect, 3 Solution and Support Engineers.

Achievements
• Led SailPoint domain migration covering 60K+ retail identities and 65+ integrated applications, improving
certification cycle performance by 30% and enhancing scalability for multi-OPCO governance.
• Migrated 60+ applications from Ping to Azure AD SSO, using SAML 2.0, OAuth 2.0 authentication
process, OpenID Connect (OIDC) and SCIM provisioning, increasing MFA coverage to 95%+ and
reducing authentication related support tickets by 25% within 6 months with AED 540K yearly savings.

• Spearheaded enterprise IDAM strategy for 80K identities, achieving a remarkable increase in automation from 60% to 90%, significantly reducing manual provisioning effort by 40%, and enhancing audit closure timelines by 25%.
• Oversaw comprehensive identity lifecycle governance (JML), streamlining processes for provisioning, deprovisioning, access changes, and certifications across various account types, further decreasing manual provisioning efforts by 40%.
• Served as the primary owner for SailPoint platform integration, ensuring seamless implementation and optimization of identity management solutions.
• Championed digital transformation initiatives, aligning IAM strategies with organizational goals to enhance security and compliance.
• Collaborated with cross-functional teams to drive project management efforts, delivering impactful results in identity and access management.

• Spearheaded the management of the IAM product backlog, effectively translating complex business and compliance requirements into scalable IAM solutions through both out-of-the-box and custom integrations.
• Developed and implemented a strategic IAM product roadmap focused on enhancing Identity Security, ensuring alignment with business priorities, regulatory requirements, and industry best practices.
• Directed a successful enterprise-wide rollout of SailPoint IGA across 18 countries, optimizing Joiner, Mover, Leaver (JML) processes for diverse identity types and standardizing access governance practices, significantly improving operational efficiency.
• Championed digital transformation initiatives, fostering collaboration across teams to enhance IAM capabilities and drive organizational change.

• Owned and prioritized IAM product backlog, translating business and compliance requirements into scalable
IAM solutions using OOB and custom integrations.
• Defined and executed IAM product roadmap considering Identity Security, aligning deployments with business
priorities, regulatory needs, and best practices.
• Led enterprise-wide SailPoint IGA rollout across 18 countries, covering Joiner, Mover, Leaver (JML) processes
for all identity types and standardizing access governance for 60K+ identities.
• Established IAM governance frameworks, including RBAC models, SoD policies, access review cycles, and
risk controls for continuous access evaluation.
• Acted as key liaison between business, IT, security, and audit teams, mapping IAM use cases to SailPoint
workflows and reducing audit remediation cycles by 30%.
• Directed audit readiness initiatives (EY, PCI-DSS, SOX), implementing remediation plans and strengthening
control maturity.
• Ensured IAM program alignment with UAE regulatory frameworks including NESA, CBUAE information
security requirements, and PDPL data governance obligations, achieving zero findings across EY and external
regulatory reviews.
• Provided executive level reporting on IAM performance, risk posture, and financial tracking.
• Lead the large scale IAM project across complex environments (multi domain) including Identity governance,
access management and privileged access management.
• Manage IAM program based on Project Management Principle (Waterfall, Agile or Hybrid)
• Managed cross-functional teams of 30+ IAM Centre of Excellence (CoE), multiple vendors, 3 SailPoint
Engineers, 1 Architect with operational stakeholders across 18 countries.
• Review and directed SailPoint workflow customisation including Bean Shell based rule development.
• Review privileged identities (PIM) and administrative access though quarterly access review.

• Collaborated with executive stakeholders to develop and implement a strategic roadmap for Identity and Access Management (IAM), aligning business objectives with robust security frameworks and operational efficiencies.
• Led the financial oversight of IAM initiatives, ensuring effective CAPEX/OPEX management while driving risk mitigation strategies and establishing performance KPIs to measure success and value delivery.
• Spearheaded the creation of comprehensive governance frameworks and process documentation to enhance IAM practices and support digital transformation efforts across the organization.
• Championed cross-functional collaboration to foster a culture of security awareness, ensuring seamless integration of IAM solutions into existing IT infrastructures.

• Partnered with executive stakeholders to define and execute an Enterprise Modernization roadmap,
translating business vision into structured transformation programs, detailed project charters, scope
definitions, governance frameworks, and enterprise-wide process documentation.
• Directed financial governance across transformation initiatives, managing CAPEX/OPEX planning, risk
mitigation strategies, performance KPIs, and value realization to ensure alignment with long-term
business and digital objectives.
• Managed Legacy System Transformation initiatives across retail technology landscapes, modernizing
front-end platforms (IBM POS, Microsoft Dynamics NAV, Salesman App, After-Sales App, Voucher
Systems) and back-end ERP ecosystems (GOLD/Navision), significantly enhancing operational
efficiency, system scalability, and data accuracy.
• Designed and implemented a Retail Technology Enablement Strategy, standardized store technology
architecture, infrastructure modernization, and cross-system integrations to support multi-location
scalability and omnichannel readiness.
• Established a scalable Digital Operating Model, integrating infrastructure, applications, data governance,
and service management processes to improve agility, governance maturity, and enterprise-wide visibility.
• Strengthened enterprise data governance by implementing structured master data controls, batch
monitoring frameworks, and cross-platform reconciliation processes, reducing operational discrepancies
and improving reporting reliability.
• Supported enterprise IT audit readiness and compliance initiatives, embedding governance controls into
transformation programs and elevating process maturity across retail operations.
• Led vendor strategy and ecosystem management, overseeing RFP cycles, contract negotiations, and
service delivery governance to ensure cost efficiency and alignment with modernization objectives.
• Directed end-to-end IT enables new store openings, designing scalable deployment blueprints and
automation frameworks that reduce operational setup time and long-term operating costs.
• Conducted enterprise-wide process redesign and software rationalization initiatives, optimizing business
workflows and enabling data driven decision making within a modernized digital retail environment.
• Developed transformation roadmaps, operating procedures, and governance documentation to
institutionalize modernization outcomes and ensure sustainable adoption of the new digital operating
model.

Achievements
• Reduced commercial label processing time by 70% across 160+ stores, eliminating manual reconciliation
errors and saving AED 360K approx. annually.
• Enabled 100% centralized voucher tracking for 160+ stores across 3 countries.
• Redesigned and implemented the rebate management system into a fully automated, streamlined
process, enhancing financial controls and reporting efficiency.
• Directed the implementation of enterprise-level Asset Management solutions, ensuring centralized
tracking, lifecycle management, and compliance across multiple locations.