Technical Consultant
Saudico Electronics Systems
مجموع سنوات الخبرة :12 years, 1 أشهر
Industry Focus- Hospitality Industry
Key responsibilities:
Complete evaluation of existing financial system, its conversion into Sun Systems, and its Implementation and training.
Providing technical support to existing clients for Sun Systems and its Add-ons.
Detailed analysis and requirements gathering of client company operations, business processes and flows in order to
evaluate and determine system requirements and solutions.
Configure, Integrate, test, train and implement Infor Sun systems Version 4 &6 using SQL Server or Oracle Database
corresponding to agree upon specifications.
Perform software tailoring to customize and develop various enhanced functionality.
Work collaboratively with Project Manager and team leader to identify issues/risks, propose solutions and adjust to shifting
priorities while maintaining project pace/schedule.
Test entire system components and interfaces, provide go-live and initial post go-live support.
Perform system management functions including database management, system monitoring, reporting, analysis, back-ups,
preventative maintenance, and patch applications, capacity planning and upgrades.
Plan and deliver an organized approach to system conversions of business units.
Implement system procedures.
Responsible for integrating business systems within the corporate information technology environment.
Work with the Financial Controller in the design and delivery of financial and other management reports from Infor Sun
systems using Infor Report Designer and Infor Query & Analysis.
User Acceptance Testing, and provide end user training.
Working on IT projects: Infor SunSystems Version 4 and 6, Infor Query and Analysis, Micros Material Control, Migration
from SunSystems v4 to v6.3 and Interfaces.
Involved in Project Management activities.
Industry Focus: Hospital
Key Responsibilities:
• Took a leading role in functional and integration testing of web-based HMIS (Hospital Management Information System).
• Worked as a liaison between business team and development team, translated business specifications and requirements into functional test cases; worked closely with the development team both onside and off shore on analysis & design to meet business requirements and site roll out.
• Worked directly with PMT (Project Management Team) members to educate, train, and aid in integration and roll out of applications.
• Tested applications compatibility on different browser versions (IE, Firefox, Safari and Chrome) across multiple platforms (Windows, Linux, Mac OS).
• Analysed business and system requirements, manage development of specifications to create and execute detailed test plans, and verify bug fixes.
• Analysed application, system, and security errors. Escalated issues to developers and verified fixes.
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Coordinated with project teams and provided support to various Quality Assurance inputs and determined required resources.
• Reported defects to the development team and performed regression testing once fixed.
• Providing & executing solutions for new requirements.
• Engaged in testing of project related specifications and requirements for completeness and correctness during early phases of SDLC.
• Worked on IT project: Hospital Management Information System (HMIS).
• Trained End Users.
Industry Focus: Sugar, Automotive, Lubricants
Key Responsibilities:
• Analysed business and system requirements, manage development of specifications to create and execute detailed test plans, and verify bug fixes.
• Analysed application, system, and security errors. Escalated issues to developers and verified fixes.
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Coordinated with project teams and provided support to various Quality Assurance inputs and determined required resources.
• Gathered requirements from subject matter experts and business stakeholders to create user stories in TFS.
• Reported defects to the development team and performed regression testing once fixed.
• Worked directly with the Project Managers to communicate the status of testing along with issues and risks of the project.
• Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams.
• Trained new hires with transitioning and demonstrate various collection techniques.
• Negotiated successfully with clients, staff and outside vendors.
• Assessed project issues and identify solutions to meet productivity, quality and customer goals.
• Scheduled and conducted development status meetings, daily team meetings, and defect review meetings
• Undertaking analysis, diagnosis and resolution of client problems via phone, e-mail, Skype & face to face contact.
• Worked on IT projects: ERP, Sugar Industry-ERP, Sugar-Cane Laboratory, Automobile ERP, Point of Sale, HRMS
ERP IMPLEMENTATIONS:
• Active member of implementation team for implementation of CIS ERP System Modules are: Financial (GL, AP, AR, FA), logistics (Inventory, Purchasing and Sales), production module and Cane module (for Sugar Industry).
• Performed all technical tasks of uploading master data, opening balances, configuration of IIS (Internet Information Server) and also involved in development of customized enhancements required by client.
• Provide Post-Implementations support to the customers.
• An efficient single point contact for all customers and responsible for providing solution on behalf of CIS.
• Providing & executing solutions for new requirements.
• Supporting clients during annual audit, reconciliation of audit reports like aging, ledgers & statements.
• Responsibility of supporting all above mention clients during post implementation.
• Accountable for handling daily issues reported by customers and providing solutions.
Industry focus: Network
Key Responsibilities:
• Developed web and desktop applications, played a key role in automation of the application of Spider Cloud Wireless Organization, which was the company’s major project.
• Automation was done on Sikuli IDE, Selenium RC, Silk Test, and Auto Hot Key.
(FAST-NUCES)
