محمد جعفر رضا

O Install, Configure, and Maintain Oracle Fusion Middleware 11g & 12c Products in standalone and clustered environments on Linux/Windows OS Platforms
O Oracle WebLogic Server (WLS), Oracle WebCenter Content (UCM), Oracle WebCenter Portal (WCP), Oracle Business Process Management Suite (BPM), Oracle SOA Suite, Oracle Service Bus (OSB), Oracle Business Activity Monitoring (BAM), Oracle HTTP Server
O Maintain Application Environment.
O Understand the processes and procedures for computer hardware and software maintenance and installation.
O Ensures that the technical environment is updated with current, stable versions of software products that comply with approved architecture and system standards.
O Ensures availability and performance of hardware and software.
O Conducts proactive/reactive performance monitoring / analysis to identify system errors and bottlenecks to assist in tuning WebLogic and supported Applications.
O Plans, coordinates, tests and implements installations / upgrades / releases of systems, software and hardware.
O Determines change specifications, input/output processes, and working parameters for hardware/software compatibility, etc.
O Coordinate Activities with Others on All Phases of SDLC.
O Create and Maintain Accurate Documentation
O Documents and maintains installation procedures, problem resolutions, and environment configurations.
O Document and maintains Disaster Recovery procedures.
O Contributes to the development of policies and procedures related to installation, maintenance and inventory.
O Documents and maintains procedures and requirements for external integration into applications.
O Problem Resolution-Lead Production Support issues/problems as required.
O Respond to and resolve production support issues.
O Work closely with other technicians to diagnose and resolve issues related to the design and maintenance of infrastructure, hardware and software
O Determines when appropriate to escalate to external vendors
O Subject Matter Expert (SME) Responsibilities
O Oracle Infrastructure SME to the application development teams tasked with providing guidelines and direction for application development.
O Responsible as SME for Oracle infrastructure providing direction to application development teams.
O Evaluate software packages, ensuring that they fit within architecture and infrastructure.
O Provide timely and accurate on-call support for production infrastructure components.
O Administer WebLogic environments for several in-house-developed and vendor-supplied applications.
O Provide training or mentoring to large groups on tools or architecture concepts as needed.

O Managed installation and clustered server configuration of ATG 10.1.2 and WebLogic 10.3.6
O Oracle Endeca installation and configuration.
O Responsible for establishing standard deployment process on ATG Commerce platform.
O Responsible to provide technical documentation
O Managed server performance diagnostics and tuning including JVM optimization
O Apache Webserver installation and configuration
O Application and webserver monitoring using WLST scripts.

O Weblogic Administration with expertise in Installation, Configuration, Trouble shooting, Performance Tuning, and Deploying applications In Production Environments, including Testing & QA servers.
O Liasioning with developers & vendors for application related issues.
O Troubleshooting, Load Balancing, Clustering, Deploying Applications, Performance Tuning and Maintenance
O Unix scripting to semi-automate the deployment process
O Environment check outs after infrastructure package installations
O Involve in configuration management, software deployment, change management, performance monitoring & application maintenance.
O Unix/Solaris command line usage and shell scripting
O Creating & executing DDL DML statements on Oracle.
O Scheduling the cron job (Editing, add; delete the entry from cron job with the help of crontab).
O Handling issues of CRM Application EPIPHANY, billing and customer details system BSCS.
O Handling all issues related to Mobile Number Porting ( PORT In & PORT Out) .

O Installed and upgraded various TIBCO components in various environments and Work Stations.
O Installed and configured TIBCO EMS servers for newly created environment.
O Implemented and managed TIBCO domains including Resource Management, Security Policy management and Application management.
O Created Multiple EMS server Instances.
O Configured, deployed and migrated TIBCO projects across different life cycle environments using TIBCO Admin GUI and scripted deployments.
O Created Factories, Queues, Topics, Bridges, Users, Groups, Durables and Permissions.
O Setting the tuning parameter Max jobs, Flow control and Activation Limit to the applications w.r.t environment resources and throughput available.
O Implemented the SSL configurations for web services for security.
O Involved in writing various HAWK rule bases and UNIX shell scripts to monitor the health of the processes and to manage log files.
O Involved in creating hawk rule bases to manage and monitor the deployed services.
O Used message selectors on Bridges to route traffic as per Business requirements.
O Trouble shoots and identifies the bottlenecks in performance and error sources and helped the developers to fix them.
O Involved in Root Cause Analysis of tickets raised in support.
O Involved in creation of deployment documents for deployment of processes across various environments.
O Maintaining TIBCO Application servers for different environments.
O Monitoring & managing the project by creating alerts on machines as part of TIBCO Administration Domain for Disk utilization, Space Utilization & Number of Process running.
O Developing & executing DDL & DML queries.
O Scheduling the cron job (Editing, add, delete the entry from cron job with the help of crontab).

 Support of middleware applications involving Tibco Admin, Tibco Hawk, RV, EMS, Tibco BW and Adapters (ADB, SAP, File, MQ)
 Release Management of various application hosted on Unix servers(TOMCAT, APACHE)
 Configuration & Maintenance of applications on Web logic and UNIX for Production, Test &DevEnv.
 Have advanced skills on korn shell UNIX environment HPUX- ksh scripting skills.
 Troubleshooting of issues raised by Developers and Testing Team.
 Running DML Scripts on the oracle server.
 Monitoring server performance.
 Defined the Roll-out strategy under strict timelines
 Export XML config file from EAR file using AppManage Utility
 Deploy New BWinstance using AppManage Utility
 Creating & managing Hawk rules for the production Environment.
 Manually create/ delete/update queue/topics/bridges/durables
 Purge queues/topics
 Manually Delete EMS log files
 Create new EMS instance
 Troubleshooting issues of development team
 Environment check outs after infrastructure package installations
 Resolving Support Managed tickets for PROD/COB/UAT/INT /DEV
 Weekend checkouts after server reboot (includes manual rebalancing of instances).
 Perform DR Simulation test and full failover test
 Managing & monitoring EMS instance, UAT &Dev Env like reducing log size, memory usage
 WebLogic Administration with expertise in Installation, Configuration, Trouble shooting, Performance Tuning, and Deploying applications In Production Environments, including Testing & QA servers.
 Scheduling and implementing stop/start of the weblogic server instances
 Build deployment in both Unix and window environments through, weblogic console, scripts and ant task.
 Unix scripting to semi-automate the deployment process
 Providing remote support to their Production, Test and Development Environment.
 Evaluate new updates for weblogic and make recommendations to ensure compatibility and effectiveness

 Responsible for on-site installation, implementation Installs and optimizes hardware/software /network products and configurations at customer sites. Diagnoses and resolves product performance problems.
 Performs maintenance and repair services.
 Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
 Delivers (does not design) fully integrated solutions.
 Serves as an internal resource on technical issues.
 May train other field engineers or customers.
 May calibrate equipment on-site for large volume customers.
 Determines and develops approaches to assignments Leads field services and support projects requiring coordination with other functions, customers Solves a broad range of hardware and/ or software problems of varying scope and complexity