Mohamed Sabbah

Plan and sell accommodations, transportations, insurance, Full Package other travel
services (Groups & individual)
o Handle many companies requests and big events
o Handle V.I.P Requests (Groups & individual)
o Cooperate with clients to determine their needs and advise them appropriate destination, modes
of transportations, travel dates, costs and accommodations
o Provide relevant information, brochures and publications (guides, local customs, maps,
regulations, events etc.) to travelers
o Book All Travel Services needs and ensure all arrangement before arrival for the guests
(Groups & individual)
o Use promotional techniques and prepare promotional materials to sell itinerary tour
packages
o Deal with occurring travel problems, complaints or refunds
o Attend travel seminars to remain updated with tourism trends
o Enter data into our software and maintain client files
o Network with tour operators
o Maintain statistical and financial records

* Prospect for potential new clients and turn this into increased business.

* Cold call as appropriate within market or geographic area to ensure a robust pipeline of opportunities.

* Meet potential clients by growing, maintaining, and leveraging network.

* Identify potential clients, and the decision makers within the client organization.

* Research and build relationships with new clients.

* Set up meetings between client decision makers and company’s practice leaders/Principals.

* Plan approaches and pitches.

* Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

* Participate in pricing the solution/service.

* Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.

* Use a variety of styles to persuade or negotiate appropriately.

* Present an image that mirrors that of the client.

* Understand the company goal and purpose to continual to enhance the company performance.

 In charge of charter operations as follows:

 Outbound travel chartering scheduling
 Inbound travel chartering scheduling
 Civil aviation approvals
 Preparing passengers manifest
 Handling delays and trouble shouting

 In charge of Booking operation as follows:
 Responsible for prepare a full package
 Make an individual and groups tours
 Handle total operation and the feedback of the bookings and supervise sales
 Manage the operations and hundreds booking leads on daily basis.
 Make decision on organizing packages for marketing offers for the company.
 Provide technical details, conduct product presentations, & contact prospective clients
 Manage product promotion, conduct product demonstration and all offers accordingly
 Prepare marketing plans and guide the sales team for better output in operation and sales and keep observation on analysis
 Identify new potential agents and territory to expand the operation and market share successfully
 Perform operation and sales activities and generate new agent and clientele for the company
 Resolve customer complaints regarding sales and service
 Provide the agent and the customer service
 Research and analyses competitor activities on a regular basis, facilitating penetrates