Facilities Operations' Senior Advisor
King Abdullah Bin Abdulaziz University Hospital
Total years of experience :26 years, 4 Months
KAAUH is a 300-bed teaching hospital serving PNU faculty, students and community.
◇ Position Purpose
- Responsible, in cooperation with department directors, to identify and evaluate areas for improvement, and to develop programs to ensure optimum provision of operational services, including development of policies for approval by the hospital executive committee.
- To plan and direct operational services to achieve the goals and objectives of the Hospital Programs.
◇ Key Roles and Responsibilities
• Review and advice on all operations policies and ensure these are in line with the current hospital legislation and govemomental laws.
• Ensures financial targets and other agreed targets are met in all departments.
• Reviews working practices to ascertain if it is successful and if not, develop an alternatives.
• Makes sure operational safety regulations are followed.
• Develops and organizes appropriate training programs.
• Investigates customer satisfaction and reporting any issues.
• Works with department heads and senior management to get the best performance from staff.
• Works with legal departments on any matters that occur.
• Reviews and approves equipment needs as instructed.
• Guides the operational preparation and ensure the control of budgets for assigned areas.
• Coordinates programs for cost-containment within the area of Hospital services.
• Liaises with the Head of Clinical Services and the Nursing Department and ensure that optimum support services are provided and consistent with Hospital requirements.
• Provides expert advice to Operations Management in order to meet the needs of both clinical and administrative areas of the Hospital.
• Conduct root cause analysis to identify systemic (organizational, processes, and systems) problems/ issues.
• Promote a Patient-Centered Care culture.
• Participates in and supports quality improvement and patient safety activities as an individual or as part of a multidisciplinary team.
The IMC is a 200 beds multi-disciplinary hospital, inaugurated in 2006, that features specialty centers providing a wide range of comprehensive treatment options for different health problems. The hospital is equipped with state-of-the-art facilities that enable it to rank among the best healthcare providers in the region.
- Managing the design, planning, construction and maintenance of equipment, machinery, buildings and other facilities.
- Planning, budgeting and scheduling of facilities modifications, including estimate on equipment, labor, materials, and other related cost.
(MEEM) is one of Masic’s arms for Facilities services while started to give services to mother company and intended to launch to the market very soon.
The Alsubeaei family business has its origins at a trading house founded in Makkah by Mohammed Ibrahim Alsubeaei in 1933; the company had grown to be amongst the top 50 companies in Saudi Arabia. The company’s investments included financial services, real estate, agricultural (aquaculture), manufacturing, industrial and retail.
My goal is to transfer it from a department within Masic to a well-established FM company,
Directing the facilities Services of the group to establish a professional departments of the following:
• Operation & Maintenance Services Management,
• Janitorial Services including Hazardous materials and waste management,
• Property and Housing management (4, 000+ residents all levels),
• Recreation & events plus Market offers to employee Management,
• Transportation and Fleet management (100 vehicle all sizes)
• Security and Safety Services,
• Pest control,
I’m using the same “Road Map” that has been used successfully in HMG below.
Number of employees: 120 (all Levels)
Dr. Sulaiman Al-Habib Medical Group (HMG) is one of the largest providers of comprehensive healthcare services in the MENA; as it is currently operating 14 Medical Facilities across Saudi Arabia, UAE and Bahrain, including 7 Hospitals and 6 Medical Centers and developing one of the largest private medical cities in Saudi Arabia.
My Duties are:
> Operation & Maintenance Services Management,
> Janitorial Services Management,
> Wast and Hazardous Materials Services Management,
> Safety and Security Services Management,
> Property and Housing Services management,
> Fleet and Transportation Services Management,
> Events and Recreational Services Management,
Road map:
• Full assessment of existing services, both technically and managerially, then:
- Implement immediate support to weak and harmful arrangements,
- Lead directly all departments to have close eyes on all details,
• Restructure the departments to have full and professional utilization on both the direct and outsourced personnel, with Job descriptions and succession plan for each single person,
• Start building the direct hire team,
• Review, with team, all details, to reach to ultimate quality with best prices,
• Start professionally all systems,
• Start professionally all Policies and Operating Procedures,
• Start professionally SLA's, KPI's, and Score Cards,
• Start professionally IMS' s and QMS's,
• Start professionally the 24 hours Central Help Desk,
• Implement Auditing System to keep up to world highest accreditation,
LEAD ASSD TO BECOMES A WORLD CLASS
EMCOR Facilities Services is number 1 in the GCC area, EFS KSA operates in the Kingdom of Saudi Arabia, to deliver best practice integrated facilities, estate and property management solutions.
Managing Durrat ArRiyadh project of 3.2 Km2 size and 800 villas on all public services, accountable for:
• Mechanical, Electrical and Plumping (MEP) systems,
• Landscaping of a great Garden of a size of 2.8 Km2,
• Security and Safety Services,
• Pest and wild animals control,
• Cash Flow management both above and below,
• Produce executive reports identifying critical issues and provide recommendations for resolution.
• Handling all services and operation of the company.
EMCOR Facilities Services is number 1 in the GCC area in facilities management, EFS KSA operates, in the Kingdom of Saudi Arabia, to deliver best practice integrated facilities, estate and property management solutions.
- Managing Engineering services from design till construction and launching of the schools,
- Managing support services such as housing, catering, cleaning, transportation, etc.
- Assistance of the company's launching paper work against governmental offices,
Bank AlBiald is among the leading national banks, preferred both by the private and the commercial customers when it comes to the selection of their banking partner, through our compliance with the Sharia' banking rules as our principal brand, and our commitment to serve society. Our core values shall be based on customer focus, business values, operational excellence and organizational transformation to achieve the value growth strategy and advanced financial position both in the local and regional markets.
• Managing contacts’ preparing until singing with the other party.
• Payments controlling of all bank’s operational invoices.
• Handling governmental department’s requests of Admin nature, and solving them efficiently.
• Handling breaches and claims coming from other parties’ singing with the bank.
Number of employees : 9
• Managing all operations of: mail, warehouse, maintenance, housekeeping and fixed assets management services of 200+ different branches in 38 different cities / Head Offices of Bank AlBilad.
• Managing total of 60+ million SR's outsourced services.
• Achieving cost cutting by altering the way of implementing the service without altering the quality.
• Handling all the bidding process on RFI, RFQ and RFP, analyzing the bidding technically and financially, then choosing the optimum candidate
• Design and manage contracts, technically and legally as the reference point
• Design, supervise and implement small modificational / constructional projects, within SR 500k
Number of employees : 600+ (in all levels)
Al-Riyadh Development Company was founded on 09/02/1414 A.H as a Saudi Joint Stock Company, by virtue of the Royal Decree No. (M / 2) to become the creation of enlightened ideas espoused by His Royal Highness Prince Salman Bin Abdul Aziz, Prince of Al-Riyadh region and Honorary President of the Board of Directors. These remarkable efforts led to the emergence of development projects on two parallel paths. One consisted of building, operating, and managing service projects and public benefit in contribution with the government in a certain way;
• Managing the 6 different centers / markets of Arriyadh Development Company on all operation, maintenance and housekeeping aspects
Tameer complex commercial center: consists of 61 residential apartments., 30+ company offices, 500+ commercial stores, located in Deerah
General transportation center, located in Aziziah
Riyadh vegetable and fruit whole sale market, located in Aziziah
Meat and fish market, located in Batha
Telal Arriyadh, located in Telal
• Managing total of 12 million SR's contracted operation, maintenance and housekeeping services
• Handling all cash flow to the OPM department ( 20, 000+ SR's monthly) and reporting to finance
• Design, supervise and implement small modificational / constructional projects
• Investigate electrical, mechanical and instrumentation problem areas in design; identifies cause(s); develops and recommends corrective action(s); ensures implementation of corrective action(s), with the least cost possible
Number of employees : 240 (in all levels)
• Head of 3-division maintenance department of an industrial plant facilities consisting of:
Production line division: Maintaining all production line equipments and machines (500+ pc's)
Inner division: all devices and machines inside the factory buildings (warehouse, offices)
Outer division: all devices and machines outside the factory buildings as water system, raw water system, air system, emergency electrical system, fire fighting system, sewage system, etc. Including: housing maintenance work orders of more than 500 residents.
• Perform particular number of the plant’s electrical maintenance orders, especially sophisticated ones.
• Upgrading maintenance work order system to meet today’s techniques.
Number of employees : 28
• Run a 24-hours 534-acres industrial plant utilities consisting of:
13, 800V power plant, of both electrical & mechanical sides on both normal & emergency procedures.
Water plant containing of raw water system, R.O. water purification system and fire fighting system with a diesel operated pump as a back up.
Sewage plant of a capacity of 8000-liters per day plant.
• Perform particular number of the plant’s electrical maintenance orders, especially sophisticated ones.
• Ability to co-ordinate cost to time to efficiency analysis.
• Usage of MAXIMO (computerized software) for maintenance department routine job.
Number of employees : 13
• Majoring in electrical power systems (generators, transformers, machines, etc) • High ability to perform programming and to apply calculus theories.
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