VP - Administration & Human Resource Department / Executive Assistant to Chief Executive
Alfalah CLSA Securities (Private) Limited
Total des années d'expérience :32 years, 9 Mois
• Successfully coordinated with various vendors for the establishment of 3 branches.
• Develop and implement new guidelines and best practices, including human resources policies and administrative operating procedures to guide daily activities. Administer staff payroll on time.
• Assist and support Chief Executive in his personal and professional life. Managing CEO’s diary management.
• Manage key administrative functions, including equipment and vehicle purchases, medical and life insurance administration, procurement, and logistical support for domestic and international travel.
• Recruit, onboard, and register new employees according to internal procedures and legal policies.
• Coordinate with vendors and stakeholders to support establishing and operating a new office in 2015 and relocation of office premises in 2021.
• Keep premises clean and organized, ensuring that all office equipment is in good working order.
• Liaise with the IT department to support their operations, including security, upgrades, and repairs.
• Directed the operational activities of seven administrative staff members. Coordinated high-level office administration, including large purchases, leases, insurance administration, and travel logistics.
• Developed, implemented, and streamlined human resources policies and procedures. Managed core human resources functions, including payroll, staffing, recruitment, training, and onboarding.
• Managed the creation of three new branches and maintained responsibility for their operation.
• Organized events and developed corporate agendas and itineraries. Managed vendor relationships, tracked equipment, and worked with clients to coordinate venues for international events.
• Proactively supported the Managing Director and Chief Executive with administrative tasks including calendar management, presentations, and special projects.
• Drafted and sent corporate correspondence and ensured that mail was routed correctly.
• Communicated with relevant government bodies about employment law and employee registration.
• Assisted the Investment Banking department with client presentations.
• Provided administrative support for CEO/COO, such as scheduling, typing, filing, and taking messages.
• Arranged travel for staff and guests, including travel reservations and hotel accommodations.
• Managed confidential matters for the executive leadership team. Assisted senior leadership with processing performance reviews and managing personnel files.
• Prepared and sent routine correspondence and maintained an effective tracking and follow-up system for incoming and outgoing mail.
• Advised clients, banks, excise, and port authorities in relation to bonded stocks, cargo deliveries, imports, and maintaining effective business relationships.
• Supported and assisted manager and commercial staff in meeting established goals and objectives.
• Designed documentation, standard operating procedures, and job descriptions.
• Communicated with government agencies to understand regulations and promote compliance.
• Prepared reports and analyses related to revenue, overhead, and proceeds.
• Verified the accuracy of all salaries, bonuses, overtime, allowances, and employee leave encashment.
• Liaised with global Mondial offices on behalf of the country manager to coordinate joint projects.
• cted on behalf of the country manager, performing daily tasks and maximizing staff efficiency.
• Developed and imposed filing system organization schemes for all records, including personnel files.
• Assisted other departments and stakeholders with a range of functions, including vendor relationships, quality assurance, shipping, and procurement.
•Liaison with distributors to maintain their stock level.
•Preparation and organization of sales analysis, compilation and statistics of sales and stock data.
•Planning in-house product orientation programs for new employees.
•Follow-up and coordination with branches and head office in all day to day matters.
•Handling complete customer care mailing and commercial drafting, independently.
•Making travel and accommodation arrangements for foreign / local guests and staff.
•Assisting in office administration, maintenance of office equipment’s / machines, vehicles and office premises.
Served as Personal Assistant / Marketing Officer to a Nestle Adviser / Director (expatriate) in Pakistan