محمد يوسف

• Lead and oversee end-to-end SAP program delivery, including S/4HANA implementations, SuccessFactors, stakeholder alignment and Strategic Project Governance.
• Develop and maintain detailed project plans, ensuring effective resource allocation, milestone tracking, risk management, and issue resolution.
• Monitor project financials, ensuring adherence to budgets, forecasting, and cost optimization.
• Manage cross-functional teams, including SAP consultants, business process owners, vendors, and technical teams to ensure seamless execution.
• Conduct requirement-gathering workshops, gap analysis, solution design reviews, and ensure alignment with business processes and best practices.
• Oversee change management, quality assurance, and adherence to SAP Activate, Agile, or Waterfall methodologies as per project needs.
• Establish project governance frameworks, facilitate steering committee meetings, and ensure transparent communication with stakeholders.
• Lead Planning & successful execution of SIT, UAT, TTT & EUT phases.
• Build strong relationships with business leaders, influencing decisions, managing expectations, and driving organization-wide adoption of SAP solutions.

* Manage SAP Project Implementation & rollout i.e. SAP S4 HANA & System Migration etc.
* Collaborated with business stakeholders to gather requirements, define project scope, and
develop project plans and schedules.
* Manage and Control project budget and timeline.
* Solution design across multiple functional areas and manage integration with SAP and Non-
SAP application.
* Manage SAP Project Governance and
Documentation.
* Manage project team and client to build strong communication and relationship.
* Manage Modules & Integration testing and sign-off.

Responsibilities as a Head IT:
❖ Initiated the development and monitor implementation of ICT policies, SOPs, projects plan,
regulations, and guidelines for the group.
❖ Prepared, reviewed, and monitored the Group ICT Annual Budget and Operating Plan to ensure
effective implementation of the ICT Strategy.
❖ Accountable for the delivery, continuity, information security, risk management
and effective support of the group ICT infrastructure and systems.
❖ Plan and lobby for continuous investment and upgrade of ICT infrastructure, hardware and
software and setup of supporting network infrastructure
❖ Coordinated and conducted capacity building programs for staff across the group, ICT policies,
equipment and user applications.
❖ Prepared and present executive summaries to senior/top management periodically.
❖ Involved in vendor evaluation to business blueprint & project scope sign-off.
Responsibilities as a SAP Manager:
❖ Involved in Implementation phases right from requirements gathering, business blue print and
analysis to GO-Live/Production implementation.
❖ Managed all aspects of an ERP implementation project such as create/update project charters,
project schedules, track schedules, identify risks, change management, project governance,
monitor daily tasks, set deadlines & assign responsibilities to the project team.
❖ Conducted review meetings with implementer, project team, internal and external stakeholders.
❖ Involve in all aspects of systems system testing i.e unit, process, integrated modules and
systems.
❖ Managed client relationship with SAP Vendors and SAP consulting service expectation.
❖ Supporting users in SAP Modules such as HR-Payroll, MM, SD.
❖ Managed and Governance Master Data Management.
❖ Managed SAP project stakeholders and project sponsors requirement, project billing,
finances, deliveries and communicating with executive management.
❖ Managed SAP SuccessFactors (EC, PMGP, Payroll, LMS and CDP-SP Modules) and monitoring
user activities in SF.
❖ Provided technical support to other team in Mobile Salesforce Automation (SFA), Warehouse
Management System and others business enterprise solution.
❖ Managed team of 8 members to support, guide, mentoring them in SAP S4 HANA support
structure.

❖ Involved in Implementation phases right from requirements gathering, business blue print
and analysis to GO-Live/Production implementation.
❖ Manage all aspects of an ERP implementation project such as create/update project charters,
project schedules, track schedules, identify risks, change management, project governance,
monitor daily tasks, set deadlines & assign responsibilities to the project team.
❖ Conducted periodical review meetings with implementer team, project team, internal and
external stakeholders.
❖ Involved in all aspects of systems system testing i.e unit, process, intregrated modules and
systems.
❖ Communicated effectively to manage stakeholder expectation on multiple projects (SAP,
Mobile Salesforce Automation and third party integrations).
❖ Developed proof of concept document to senior management and partners about SAP HANA
system and other projects to meet business imperatives.
❖ Support in SAP Modules such as FICO, HR-Payroll, MM, SD, PP, PM, PS.
❖ Lead and mentors cross functional team (15+) during project implementation.
❖ Reduced failure and constraint through Project Risk Management.
❖ Documentation and signed-off of any newfunctional & enhancement of business processes.
❖ Closed co-ordination with SAP S4/HANA & Mobile Sales application vendors for
implementation activities.
❖ Rollout Mobile Sales Force Automation in 130 Distributors in multi locations across Uganda.
❖ Monitor & Testing of Customized Mobile Sales Application for Direct, Distribution and Field
sales, Merchandiser and Field Maintenance.
❖ Setup & Configured roles & authorization for distributors, regional managers, supervisors,
sales representative, internal users & top management.
❖ Trained and supported upto 500+ Salesman & 50+ back-office users including local as well as
remote location in SFA.
❖ Process Mapping & enhancements as per existing processes in alignment to industry best
practices.
❖ Data Migration from Legacy System to SAP & Mobile SFA.
❖ Developed and delivered instructor-led training courses, worked closely with an integrated
team of subject matter experts, functional team, and business analyst.
❖ Responsible for managing others software such as Bio-metric Attendance, Mobile Device
Management software etc.

Responsibilities (Project Manager - SAP Implementation) Aug 2016 to Oct 2018

❖ Involved in vendor evaluation to business blueprint signed-off. ❖ Implementation phases right from requirements gathering and analysis to Go-Live/Production implementation. Executed all system integration tests Pre-GO LIVE Stage. ❖ Understanding the strategic direction set by senior management as it relates to team goals and communicating to SAP Implementation Team. ❖ Closed co-ordination with SAP HANA vendor for implementation activities. ❖ Functional Documentation of SAP existing process as well new enhancement. ❖ Setup of Roles & authorization, Release Strategies, Users Substitution Plan. ❖ Process Mapping & enhancements as per existing processes in alignment to industry best practices. ❖ Data Migration from Legacy Oracle System to SAP. ❖ Support in SAP Modules such as FICO, HR-Payroll, MM, SD, PP, PM, PS. ❖ Support Fiori Based Mobile application for Field sales. ❖ System Refresh Support- Participate in planning/execution of quarterly system refresh multiple concurrent PRODQA refresh. ❖ Establish compatibility with third Party software products by developing program for modification and integration such as APPOGEE (Leave Management Solution) and Z-ktech (Biometric Attendance). ❖ Team Management- Supervised, weekly work plan for each individual and provided help & guidance according to their roles & responsibilities in SAP support structure. ❖ Trained and supported to 130+ users including local as well remote location including transition from legacy to SAP S4 HANA. Trained more than 180+ SAP Users for organization. ❖ Developed and delivered instructor led training courses, worked closely with an integrated team of subject matter experts, functional team and business analyst.



Responsibilities (ERP Administrator - Oracle ERP) Jan 2012 to Oct 2018
❖ Plan, design, and develop database, web and application servers in a multi-instance environment. Implemented and maintained the architecture necessary for Oracle based ERP Software integration with other application systems. ❖ Responsible for the start to end ERP implementation cycle including activities such as system configuration, Customization & new development, Security & change management, integrated testing, troubleshooting, backup plan and recovery processes etc. to support a service-oriented architecture and integration between all applications. ❖ Training and support to 150+ users including local as well as remote location. Trained more than 350+ ERP Users for organization. ❖ Monitor third party tools for application and database performance, provide recommendations for enhancements / changes, and make database table changes / additions to packaged software applications. ❖ Technical skills and Knowledge in development of RICE Components (Reports, Interfaces, Conversions/Customization, Extensions) as well as Database Structure and Table. ❖ SDLC Procedures and Product Manual Creation for Customized Software and Business Processes. ❖ Responsible for managed others software such as DMS, POS, Vehicle & Fuel Monitoring Solution, Mobile Sales Force Automation, Biometric Attendance software, etc.

Planned, designed, and developed database, web and application servers in a multi-instance
environment. Implemented and maintained the architecture necessary for Oracle based ERP
Software integration with other application systems.
❖ Responsible for the start to end ERP implementation cycle including activities such as system
configuration, Customization & new development, Security & change management,
integrated testing, troubleshooting, backup plan and recovery processes etc. to support a
service-oriented architecture and integration between all applications.
❖ Development & Customization of Processes on oracle 10g & 11g to meet business
requirements.
❖ Training and support to 150+ users including local as well as remote location. Trained more
than 350+ ERP Users for organization.
❖ Monitor third party tools for application and database performance, provide
recommendations for enhancements / changes, and make database table changes /
additions to packaged software applications.
❖ Technical skills and Knowledge in development of RICE Components (Reports, Interfaces,
Conversions/Customization, Extensions) as well as Database Structure and Table.
❖ SDLC Procedures and Product Manual Creation for Customized Software and Business
Processes.

❖ Delivered IT Training for internal users and ICT support staff to government and private
Organizations as well as Colleges.
❖ Conducting Training workshops and seminars for Companies professionals & employees as
well as MCA & B.Tech Students for Oracle Database and Forms/Reports.
❖ Imparted training sessions for C, C sharp, .Net framework etc.