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محمد علي شحرور, Director of Business Development

محمد علي شحرور

Director of Business Development·CONFIDENTAL LIMITED

المملكة العربية السعودية

ماجستير, Economy

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 3 أشهر

Director of Business Development

مايو 2024 - حتى الآن

CONFIDENTAL LIMITED

الخبر، المملكة العربية السعودية

مايو 2024 - حتى الآن

I lead the business development strategy for a food company operating across the Kingdom of Saudi Arabia, overseeing multiple business lines including cloud kitchens, Arabic restaurants, seafood restaurants, and a B2B division.
My responsibilities include driving growth, expanding market presence, and developing scalable operational frameworks across the organization. I am actively involved in:
Developing and implementing Standard Operating Procedures (SOPs) across all business units
Establishing Key Performance Indicators (KPIs) to improve operational performance and accountability
Leading the franchise development strategy to expand the brand across the Kingdom
Identifying new market opportunities and strategic partnerships
Optimizing operational efficiency and revenue growth across multiple concepts
Working closely with senior leadership, I focus on building sustainable growth strategies, strengthening brand positioning, and enhancing overall business performance.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Director Operations

ديسمبر 2022 - مايو 2024

Kyan Arabia Food Company

الخبر، المملكة العربية السعودية

ديسمبر 2022 - مايو 2024

Oversee operations of multiple Lebanese restaurant brands including Fatte w Snoubar, Maru, Dar Mubarak, Tasty Toast, and Shkad Helo, offering a wide range of authentic cuisine from appetizers to grills.

Manage and supervise operations across all regions of Saudi Arabia:

Eastern Region

Central Region (Riyadh)

Northern Region

Southern Region

Western Region

Currently responsible for 13 branches, ensuring operational efficiency, quality standards, staff management, sales performance, and customer satisfaction across all locations.

Implement standard operating procedures (SOPs), performance metrics, and operational best practices to maintain consistency and drive business growth.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Supply Chain Operations Manager

فبراير 2022 - ديسمبر 2022

HEJGILL

Stockholm، السويد

فبراير 2022 - ديسمبر 2022

Managed end-to-end supply chain operations for the distribution of raw materials, with a focus on cheese, from European suppliers to the Arabian Gulf markets.

Oversaw procurement, logistics, and inventory management, ensuring timely delivery and optimal stock levels across all distribution points.

Coordinated with suppliers, freight forwarders, and internal teams to maintain product quality, compliance, and operational efficiency.

Implemented process improvements and best practices in supply chain operations to enhance reliability and reduce costs.

Monitored demand forecasting and order fulfillment, supporting business growth and customer satisfaction in the GCC region.
مجال الشركة:
إنتاج الأغذية والمشروبات
الدور الوظيفي:
الإدارة

Business Development Department & Director OF Management

أغسطس 2015 - يناير 2022

Manoosha Al-Reef Restaurant's Co. For Food and Supply LTD.(Pastries - Burger - Indian food)

الشرقية، المملكة العربية السعودية

وجدت هذه الوظيفة عبر بيت.كوم

أغسطس 2015 - يناير 2022

Spearheaded the growth of a multi-brand F&B company from a small startup to a thriving enterprise with 25+ branches and 550 employees, across Manooshaalreef (Lebanese Manaish), Nakhatalshraq (Indian Kitchen), and Brauger (Burger).

Oversaw all aspects of business operations, including daily management, staff development, recruitment, training, and performance management for hundreds of employees.

Designed and implemented scalable operational frameworks, SOPs, and KPIs to ensure operational efficiency, consistency, and quality across all locations.

Successfully navigated the company through the COVID-19 pandemic, maintaining operational continuity, brand stability, and achieving post-pandemic growth.

Directed multi-brand strategy, including menu standardization, brand positioning, quality assurance, and customer experience across all branches.

Led strategic expansion initiatives, opening new branches in Riyadh and other key regions while optimizing profitability and operational performance.

Identified and implemented new market opportunities and business models, driving sustainable revenue growth and enhancing brand recognition.

Demonstrated resilient leadership, adaptability, and crisis management skills during periods of challenge, ensuring both employee engagement and financial success.
مجال الشركة:
إنتاج الأغذية والمشروبات
الدور الوظيفي:
الإدارة

Director Of Consulting & Analysis

يونيو 2014 - يونيو 2015

FRANCHISE INDUSTRY F&B

جدة، المملكة العربية السعودية

يونيو 2014 - يونيو 2015

Lead consulting and analysis initiatives to develop and expand the franchising sector within the Kingdom of Saudi Arabia, focusing on the Food & Beverage (F&B) industry.

Provide strategic guidance, market research, and performance analysis to support existing and prospective franchise operators.

Drive initiatives to improve understanding of franchise models, operational best practices, and business scalability.

Oversee the planning and execution of a major franchise exhibition in Taif, bringing together key stakeholders, brands, and investors to promote growth and collaboration.

Collaborate with franchisees, investors, and government entities to align strategies with market regulations and industry trends.

Analyze franchise performance data to recommend actionable insights for business improvement and strategic decision-making.
مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
استشارات

Director Supply Chain Operations

فبراير 2012 - مايو 2014

Hagar Holding Co. F&B

الشرقية، المملكة العربية السعودية

فبراير 2012 - مايو 2014

Oversee end-to-end supply chain operations for a restaurant group comprising 7 Khyber restaurants, 6 Khyber Sweets branches, a central kitchen, and a wedding & event center, with a workforce of 350 employees.

Lead procurement, inventory management, logistics, and distribution to ensure seamless operations across all locations.

Develop and implement standard operating procedures (SOPs), operational KPIs, and performance metrics for efficiency and cost control.

Coordinate with restaurant operations, kitchen teams, and event management to maintain product quality, timely deliveries, and consistent service standards.

Drive process improvements, vendor management, and supply chain optimization to enhance profitability and customer satisfaction.

Ensure compliance with health, safety, and regulatory standards across all supply chain activities.
مجال الشركة:
إنتاج الأغذية والمشروبات
الدور الوظيفي:
الإدارة

Assistant Operations Manager

فبراير 2009 - يناير 2012

P.F. Chang's.

دبي، الإمارات العربية المتحدة

فبراير 2009 - يناير 2012

Collaborated with brand operators and Loss Prevention teams to implement LP Toolkit action plans, with a focus on improving stocktake results in key malls.

Ensured compliance with sales, promotions, and pricing standards across all stores, aligning with Ministry regulations, Government Relations, and Central Marketing guidelines.

Conducted regular warehouse visits and coordinated with logistics teams to monitor stock flow, escalating oddments and aged stock for immediate allocation to stores.

Maintained consistent operational standards, including cleaning and security services, across all stores, restaurants, and cafes within the assigned area of responsibility (AOR).

Monitored store opening and closing times to ensure compliance with operational policies.

Focused on staff retention and HR processes, conducting exit interviews and tracking employee departures to support workforce planning.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Assistant General Manager Operations

مارس 2004 - يناير 2009

Max food

Stockholm، السويد

مارس 2004 - يناير 2009

Oversaw daily operations of the restaurant, ensuring smooth workflow across front-of-house and back-of-house teams.

Managed staffing, scheduling, and performance to maintain high operational standards and excellent customer service.

Monitored financial performance, including sales targets, cost control, and inventory management.

Implemented standard operating procedures (SOPs) and operational best practices to improve efficiency.

Supported strategic initiatives to enhance customer experience, employee engagement, and operational excellence.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

التعليم

College of Commerce and Economics

مارس 2002

مارس 2002

ماجستير، Economy

سوريا

المعدل التراكمي (نقاط): 18 من 20

المعدل التراكمي (نقاط): 18 من 20

College of Commerce and Economics Damascus University - Location: Damascus, Syria - Completion date: 2002 - Average: good Oxford University At the British University (oxford) - Location: London - United Kingdom - Completion date: 2005 - Average: 86% University of professional development institute At the British University (professional development institute) - Location: London - United Kingdom - Completion date: 2007 - Average: Excellent

Skills

Regional Planning
Expert
Regional Planning
Expert
Corporate Management
Expert
Corporate Management
Expert
Regional Economics
Expert
Regional Economics
Expert
Purchase Management
Expert
Purchase Management
Expert
Accounting
Expert
Accounting
Expert
ادارة -تنظيم -قيادة -
Expert
ادارة -تنظيم -قيادة -
Expert

حسابات مواقع التواصل الاجتماعي

اللغات

العربية

متمرّس

الانجليزية

متمرّس

الاسبانية

متوسط

التركية

متمرّس

العضويات

Articles by Arab advisors

Advisor to the economy

January 2013

A.D.C

DIRECTOR OF MANAGEMENT SOLUTIONS

January 2010

التدريب و الشهادات

الشهادات
A BA in Economics
Apr 1998 - Feb 2002
manager in management
professional development institute
Jul 2005 - Sep 2007
commerce and economica
ox ford
May 2003 - Jul 2005

الهوايات والاهتمامات

Viewing the love of reading

Many personal achievements at the level of companies and institutions