Sr Network engineer
ECC
Total years of experience :10 years, 7 Months
• Managed, maintained and administered Exchange office 365, SharePoint, Mimecast server, Teams admin, Sophos central endpoint and Sophos firewall
• Load balancing on virtual servers using Citrix NetScaler Load balancer.
• Experience with ITSM-based ticketing system Service-Now.
• Enabled Server-load Balancing and custom Service monitoring F5 Big IP/ Big Q for 64 Applications and ensured available services between 5 data centers
• Security of the company is Improved by implementing SSO, MFA, full auditing, alerting and risk management for all user login across multiple discrete web services and applications
• Backup the SAS and inhouse ERP systems through Veeam backup
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Coordinate the contractor-submitted schedules with the flexible Project Execution Schedule
• Determine the extent to which solutions perform “as required” within the current environment to ensure that future solutions meet anticipated demand
• Ensure subcontractors plan, initiate, support, test and monitor ELV installations are complete to time, cost and quality, to minimize operational and project risk
• Ensure that the testing and handover of implemented solutions are conducted as per organizational standards, reducing the risk and adverse impact of change
• Analysing & developing key components using methodology-prescribed techniques
• Solid knowledge of Microsoft Exchange server operation and maintenance procedures
• EMC virtual Rail servers are used for the Virtual desktop infrastructure.
• Communicating and negotiating with users, specialists, and suppliers
• Develop and maintain project plans and communicate milestones; ensure appropriate approvals are obtained for each project phase and that all team members understand expectations, timelines, and scope
• Ensure that the proposed project solution fits with agreed-upon outcomes and deliverables including functional, technical, performance, security, scalability, process, and total cost of ownership
Managing 1000 more users in the network with troubleshooting training for staffs on It systems
Responsible to handling, maintaining, implementing, new projects and current infrastructure in 30 Companies around UAE
• Designing and Implementing in line with requirement outline by client. Configuring,
• Monitoring and managing different Network products, includes Routers and Switch.
• Worked with Red hat Linux-6 and windows server 2003.
• Monitoring network through Nmap.
• Manage websites using cPanel and vista panel.
• Worked with different medical transcription software.
• Giving technical support remotely & onsite.
• Team Management; assigning calls/projects to respective Users.
• Independent project handling
WAVE ONLINE INFOWAY Trivandrum, Kerala, India System Administrator June 2012 - August 2013
• Implemented IT Security Policy for the organizations.
• Installation & Configuration of Proxy Servers such as ISA proxy server.
• Installation & Configuration of Data backup hardware & software
• Complete Assembling of Servers & Desktop PCs
• Ability to Install and configure all Operating Systems in use.
• Perfection in handling all kind of management or technical issues like Printers, Modems, LAN Devices, and Backup Devices. Optical Disk Drives, CD-ROM-IDE/SCSI, Back-up Devices-IDE/SCSI, HDD-IDE/SCSI, FDD, Add-on Cards - IDE/SCSI Interface like Video Board, Control Board, Sound Board etc.
• Basic in all Microsoft products.