Operations co-ordinator
ARABIAN FOOD SUPPLIES
Total years of experience :13 years, 0 Months
Working in -Naghi groups.
(http://afs-sa.com/) Jeddah
I have 3 years of experience Operations-co coordinator.&Administration.
Ensuring that day by day operations of the markets is efficient and effective
Direct Reporting to District manager and Assistant general manager
Managed project resources, Tracked status and prepared reports
Operating 11 stores staff of retail and administration
Making timesheets of all staff and handling all operations day to day.
Generating Purchase orders & Stock Requests. Through new system NAV & LS Retail.
Monitoring different departments and handling difficult troubleshooting
Certified and received training of Food safety principals Jeddah Municipality
Outstanding level of customer service and Handling
Have knowledge of Navision system which is implemented
Trained and developed new associates on POS system.
I aware of new NAVISION system I worked with ERP&IT dept.
Recommended goods for merchandising and retail lines to vendors
Having good knowledge of receiving local and importation products in ICC
Having a knowledge of Manual Inventory and I have done Scanning inventor understanding in all stores of Jeddah retail division.And receivedlots of Appreciations from all departments for my smart work
• Promoting, marketing
• Responsible for overseeing the Entire Store Operations
• Manage retail staff, among which includes people working on the floor, and the cashiers
• Make sure pricing is correct
• Ensuring zero complaint position on Daily Basis
• Handling the Negotiations
• Work on store displays
• Attend trade shows in order to identify new services and products
• Proper process of inward & outward of stock
• Responsible for Security and Cleanliness of the store
• Maintain health and safety measures and store’s cleanliness
• Responsible for Recruiting, mentoring & training front line Sales Officers
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• Recruit, Coach, counsel, discipline and train employees.
• Handle customer complaints, issues and questions
• Ensuring there’s a high level of customer service
• integrating contract requirements with business operations
• Attend weekly quality & safety meetings.
IT Services. U.S - CANADA and U.Kprocess (SALES) US & CANADA .Blue Tone -Telecom Services & Add on Services. U.K process Worked fo “Electricity and Gas Utilities.
Customer Sales Rep/Administrator
Enter information into a computer while speaking with customers
• Use multi-line phone systems. Compose daily Reports and alerts to Client
• Make arrangements for the installation, removal or change of services or product
• Interact with other functional groups to ensure customer satisfaction.
• Meet established productivity goals: sales, call handling time, records accuracy
• Quote and compute rates for new services accurately
• Giving prices of energies and negotiating the prices with customers.
• Assisting Manager in his day to day activities.
• Secondary School from Board of Secondary in the year 2002. With an aggregate of 58