Supervisor IS Auditor
Al-Sayer Group
Total years of experience :14 years, 9 Months
• Performs general and application control reviews for simple to complex computer information systems.
• Performs information control reviews to include system development standards, operating
procedures, system security, programming controls, communication controls, backup and disaster recovery, and system maintenance.
• Directs and/or performs reviews of internal control procedures and security for systems under development and/or enhancements to current systems.
• Maintains and develops computerized audit software.
• Prepares audit finding memoranda and working papers to ensure that adequate documentation exists to support the completed audit and conclusions.
• Prepares and presents written and oral reports and other technical information in a pertinent, concise, and accurate manner for distribution to management.
• Consults with and advises administrators, faculty, and staff on various operational issues related to computerized information systems, and on general business operations as needed.
• Follows up on audit findings to ensure that management has taken corrective action(s).
• Coordinates and interacts with external auditors, administrators, faculty, staff and law enforcement officials as appropriate; may be required to testify in court.
• Assists and trains other audit staff in the use of computerized audit techniques, and in developing methods for review and analysis of computerized information systems.
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
• Possess experience with in Change Management and specializing in SAP ERP Transformation
(FICO, MM, SD, BW, PM, WM).
• Possess experience of Large, complex, multi-country ERP (SAP) rollouts Handles Business
Development and Stakeholder Management requests.
• Process design impact analysis.
• Perform hands-on SAP security work of create roles and profiles using GRC ERM module as well as profile generator (PFCG).
• Create users and assign roles.
• Troubleshoot security errors or problems.
• Make Full Security matrix to create users according to their job position with proper authorizations.
• Provide support in establishing and maintaining the security and security procedures for all SAP
systems.
• Install and configure all required SAP database servers and application servers.
• Manage SAP users, authorizations, and profiles.
• Distribute the online SAP user workload and monitor and manage the SAP background job workload.
• Configure and manage the SAP printing subsystem for all SAP instances.
• Maintain SAP performance by planning and executing SAP tuning strategies.
• Monitor all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.).
• Perform daily monitoring of the SAP ERP, BI environments
• Perform SAP GUI and BEX related desktop and network connectivity testing and troubleshooting
• Research and performs trouble shooting steps for technical problems across the SAP landscape
• Perform SAP archiving, scheduling and execution.
• Client copies
• Transports
• Spool management/administration
• Batch management/administration
• Daily system health checks
• Create/maintain RFC connections and other integration points between SAP systems.
• Apply SAP Notes, Support Packages, Support Stacks, patches, and component upgrades.
• Perform monitoring and tuning on SAP and MSSQL instances and databases.
• Perform troubleshooting and analysis for basic problems and issues.
• Work with application team members to troubleshoot and analyze problems or issues in the SAP
systems.
• Research SAP Support Portal for reported issues, technology updates, configuration and installation options.
• Perform installations of SAP instances (ECC, EP, PI, BI, Solution Manager, NetWeaver components).
• SAP Change Management and Project Leading to mean end user requirements.
• First Troubleshooting in different modules (SD, MM, WM, FI, BW )
• Microsoft SQL 2005/2008 Administration
• Database developing, managing and testing back-up and recovery plans.
• Ensure that storage, archiving, back-up and recovery procedures are functioning correctly.
• Documenting (Arabic/English) training manuals explaining processes in SAP in different Modules.
• Conducting training sessions for end users.
- TCP/IP Ethernet Networking, DHCP and static IP addressing, Wireless Networking.
- Troubleshoot networks, cisco systems, and applications to identify and correct malfunctions and other operational difficulties.
- Cisco Routers and switches Installing and Configuration.
- Aruba Wireless Installing and configuration.
- LAN hardware/software administration, design, installation and configuration.
- Basic knowledge in Windows Server 2003, Active Directory and ISA server 2008.
- System analysis and documentation.
- AVAYA VoIP administration and maintenance.
- CCTV installation and administration.
- SIP server administration and integration
- Linux-BackTrack Network Analysis and hacking.
Manage and maintain the Monitoring Systems.
• Fault handling and escalation (identifying and responding to faults on systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).
• Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation,
leased lines, customer backup and other customer network services).
• Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power
usage, running health and safety )
• Development of knowledge and skills in network and system administration, particularly with regard
• Tier 3 Support for co-location, customer backup network and ISP services.
• Participate in a 24x7 call-out rota if required.
Bachelor of Science in Information Technology, Computer Network System, June 2009. GPA: 3.00.