محمد أبو عيش

Mangening Governance, Risk & Compliance oversight the Minstiry of HRSD with direct reporting line to the Minster

Job Objective:
Define the practice, risks and procedures that guides all levels of Thiqah and ensures business governing continuity and accountability to its stakeholders across Thiqah wide. Ensure all company practices and operations are already assessed and stipulated within charters, policies, procedures and processes, and all business lines adherence with. Leads functionally Thiqah in: Governance, Regulations Risks & Compliance to protect stakeholders’ interests and assure business efficiency.

Managerial responsibilities:
• Establishing GRC functions: Governance, Regulations Risks & Compliance, by creating its structure, objectives, duties & responsibilities, accountabilities and required professional capabilities.
• Manage all corporate governance matters across the company by monitoring the actions, policies, practices and decisions of corporations, their agents, and affected stakeholders.
• Ensure the establishment and redesigning of cost effective, controlled and integrated business process across all functions to standardize work methods effectively and efficiently in line with the global best practices.
• Perform other responsibilities as required by management’s higher levels.

Functional Responsibilities:
Corp. Governance, Regulations Risks & Compliance:
• Leading, supervising and Managing the strategic Corporate Governance initiative in the company and its group by initiating the internal governing transformation project which includes developing the governance model and framework, and updating & issuing all essential documents such as AoA, Board and Board’s committees charters and all company’s policies and procedures.
• Participating in all preparation processes of all strategical plans and projects and provide the required accurate advice during its lifecycle
• Articulate the corporate governance model, which guides the business and ensures adherence of business policies and procedures to ethical and best practice standards.
• Lead the definition and implementation of appropriate internal controls and compliance mechanisms as well as external measures to comply with stipulated policies and procedures across the company
• Measure and report on organization’s compliance with internal policies, governments, international professional standards and governance parameters.
• Perform other duties as required by higher levels of supervision.
• Defining, listing and mitigate regulation’s risks across the company’s stakeholders, business lines and third parties.
• Ensure updating existed approved charters and P&P with all relevant regulations and its updates and any further directions.

Job Objective:
Define the practices and procedures that guides the business and ensures business continuity and accountability to its stakeholders across the company wide operations.
Ensure adherence of the business process and practices to stipulated company polices/practices, ethical, legal and best practices to protect shareholders interests and assure business continuity.

Managerial Responsibilities:
• Participate in developing the company short and long strategy and guide the direct reports towards the achievements of the strategic goals the accomplishing their responsibilities.
• Set the division’s goals and objectives and ensure the cascading of the same to the reporting departments and guide their achievements.
• Contribute to the development of the sector’s policies, procedures and processes and ensure adherence and implementation.
• Provide direction and advice to the direct in performing their delegated responsibilities.
• Ensure the ongoing development of the division’s employees, and guide and assure the developmental activities of direct and indirect reports.
• Oversees the overall performance of direct reports and ensure KPI’s are well communicated and monitored.
• Ensure effective identification, allocation and utilization of the division’s human, financial, logistical and technological resources at all time.
• Observe level of service provided by subordinates aiming to provide information redounding on efficiency of processes.

Functional Responsibilities:
Corporate Governance:
• Ensure the verification of the company’s business process and practice with the regulations of governance policies issued by the legislative authorities.
• Draft company’s corporate governance policies and procedures in accordance with guidelines issued by legislative requirements.
• Review the company’s corporate policies and procedures and update them periodically in accordance with the guidelines, regulatory requirements and best practices.
• Support concerned departments on reviewing and developing guidelines for the company’s governance system by providing the necessary information, analysis and recommendations.
• Support the concerned departments to develop/ redesign the required process or policy related to corporate governance.
• Perform other responsibilities as required by management’s higher levels.

Compliance:
• Prepare compliance policy and submit it for review and approval.
• Obtain relevant guidelines and regulations (including all the issued amendments), regarding the company’s products, services and activities and prepare compliance register.
• Ensure that business and operation departments update all policies and procedures and set the necessary controls to ensure the company’s compliance of the guidelines, rules and regulations related to the operations, products and services.
• Monitor, follow-up and ensure the departments compliance within the company to statutory guidelines, using appropriate tools including technical system.
• Inform all departments of the observed violations by the monitoring and observation system and obtain the necessary corrective plans.
• Update all company’s employees on all the compliance policies, guidelines and rules.
• Reinforce the compliance environment and culture within the company and enhance the officials and employees’ positive thinking and acting through training and sessions on the importance of achieving compliance professional level.
• Review all forms and contacts used by the company’s departments, including advertisement and commercial material, to ensure their alignment with the rules and guidelines.
• Cooperate with IA in relation to systemic violations observed in the relevant reports and ensure that the necessary corrective measures are taken against the violating departments.

Managerial Responsibilities:
• Participates in the development and implementation of the Legal plans, in line with the corporate objectives.
• Directs and manages the Legal Consultations & Investigations Department mandates, providing leadership and facilitating work processes in order to achieve our targets & goals with high performance standards.
• Manages and controls change in the Legal Consultations & Investigations Department providing guidance and support, necessary for continuous improvement.
• Ensures complying with organizational policies, procedures and quality standards in the Legal Consultations & Investigations Department.

Core Responsibilities:
Legal Consultations
• Manages delivery of required legal studies, providing legal opinion on enquiries received from different sectors.
• Manages delivery of required legal consultancies on activities and procedures required for the STC’s business continuity.
• Manages the delivery of required legal advices on the policies and procedures of the company to ensure legal conformance.
• Spreads legal awareness in the organization by clarifying queries and holding training sessions/ workshops whenever required
• Reviews all legal lawsuits and tasks relating to real estate, network, technical, corporate, commercial and labor.

Investigations
• Manages delivery of investigations on financial, technical/criminal infringements, grievances and complaints submitted by internal customers to collect relevant information and take disciplinary action as necessary.
• Receives claims from authorities then study them from legal perspectives to verify their genuineness and fairness in order to conduct necessary legal opinion, investigation and measurements.


Process Management
• Plans and prioritizes lawyer’s workload depending on number and weight of investigations and consultations.
• Ensures providing of high-level quality of legal services and procedures.
• Follows up on projects and their requirements, issuance of trademarks related to STC.
• Manages reporting requirements (legal issues, achievements, etc.) and submits them to higher management.

People Management Responsibilities
• Defines goals and key performance indicators for each member of the team and ensures effective application of the STC performance management process.
• Directs planning and selection of workforce in the Legal Consultations & Investigations Department, in line with the business and operational plans.
• Ensures high level of employee engagement and capability development by providing on-going feedback and coaching team members within the Legal Consultations & Investigations Department.

Performs other responsibilities and tasks as directed by the General Manager - Legal in order to meet sector objectives.

I am responsible of managing all types of frauds in relevant with: forged signatures, counterfeited docs, banking operations, IT and credit cards.
I moved to another challenge with ANB to develop the existing Fraud Investigation Dept. through high level strategy with several guidelines to be follows to achieve the main goals of this Dept. to minimize: the no. of fraud cases, the time period of handling this cases and to provide management with high level of quality during the investigations or in reporting.

In addition, I am responsible of following all relevant matters or cases with all kind of authorities.

•Participate in the production, documentation, and approval of the compliance plan that identifies the principal compliance risks and action plans.
•Assist sections of Compliance Division in drafting and updating Compliance procedures that may affect the business lines/divisions under this sector.
•Work and function as the principal interface between the business lines/ divisions under responsibility and the Compliance Division (CPD) in order to
•Communicate new or changed rules, compliance policies, procedures, information, and requirements to employees.
•Provide appropriate consultations and guidance to employees on compliance questions, issues and queries.
•Provide information to the chief compliance officer and BSF senior management as needed regarding the state of compliance in the concerned business lines/ divisions.
•Coordinate the implementation of compliance ensuring that the responsibilities are clear and that adequate control procedures are in place for the applicable laws, rules & regulations under their area of responsibility.
• Be involved in reviewing and making recommendations of new products and ensuring adequate coverage of applicable laws, rules & regulations.
•Act as liaison with regulatory (e.g. SAMA) and /or external auditors for matters relating to compliance, and to monitor corrective action on the issues that relate to compliance.
•Liaise with the business lines/ divisions concerned for appropriate and timely answers to queries received from regulators (e.g. SAMA, CMA).
•Monitor changes of applicable laws /regulations that might requires revision s to process, and internal control.
•Identify potential areas of compliance vulnerability and risk, develop / implement corrective action plans for resolution of problematic issues, and provide guidance on how to avoid recurrence of the same.
•Creating & development the new Department to handle all related Fraud cases or attempted which could be facing the Bank.

•Receive all reports of fines about authorized list wheatear if they are financial brokers companies or if they are individuals.
•Allocate a researching plan and identifying the procedures that should be taken in order to collect the required data about the case.
•Review and verify the fines and ensure whether if the procedures are about to be taken toward accused and suspected are against the law or not according to the financial market rules and implementing regulations.
•Take all the required processes through letters, witness, or investigation in order to hear from the charged and suspected individuals.
•Adjust the regulation of fines to be suitable with the Financial Market system and implementing regulations.
•Ensure and audit in verifying the accused individual according to the complaint raised whether if it is a company or a specific individual (administrative procedures, instructions or policy, negligence, intended breach)
•Provide the Capital Market Authority (CMA) board with an integrated report about the case accompany with the suggested recommendations.
•Follow up the enforcement of the (CMA) board to elevate the case to the specialized area or the concerned administration.
•Supply the receiving authority or administration with all the required data and vital reports.
•Take the Responsibility of financial stocks fraud cases & take all necessary penalties with involved investors.
Analyze & investigate all related market fines from any authorized persons by CMA, then issue all reports to CMA Chairman including case's facts, studies, results & recommended actions to take
•Attend the judgment trial along with the Committee for the Resolution of Securities Dispute (CRDS).
•Receive the final decisions issued by the Committee for the Resolution of Securities Dispute (CRDS) and follow up with the enforcement and implementation of these decisions.

•To prevent fraud & potential fraud within NCB through the training & education of employees.
•The investigation of fraudulent acts resulting in serious financial loss, to identify offenders & recover assets.
•Maintain a culture within NCB which deters employees from committing criminal or fraudulent acts & deals effectively with those who transgress.
•Identify & report upon areas of weakness & control issues within NCB which could result in financial loss through fraud.
•Provide management with high quality advice & information on all matters & issues in respect of fraud & assess fraud risks of new products.
•Maintain internal & external contacts to keep update on fraud trends & developments in fraud prevention techniques.
•To provide a consistent approach to the investigation & processing of fraud cases.
•Develop procedures & policies in order to protect the interests of the bank & deter fraudulent acts.
•Receive all transferred fraud cases & operation errors exceed S.R 100.000 to the Department.
•Study & discuss cases with the direct Dept. manager to identify Dept. position in relation to each case .
•Collect all information, reports & documents which are related with each case.
•Make all necessary investigations with employees involved in the cases
•Raise a report to the Dept. manager about each case & results arrived.
•Follow cases transferred to official authorities on cases transferred to it.
•To reduce financial loss through the prevention, detection & investigation of fraud & criminal acts committed against NCB.