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تم إلغاء حظر المستخدم بنجاح
Mohammed  Al Johari , Sales Consultant

Mohammed Al Johari

Sales Consultant·Diesel

الإمارات العربية المتحدة

بكالوريوس, Hospitality and Hotel Management

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 11 أشهر

Sales Consultant

مايو 2020 - مايو 2022

Diesel

كندا

مايو 2020 - مايو 2022

Providing best customer service
• Successfully selling merchandise to new and established
• customers to maintain strong business relationships
• Ensuring the store display and merchandising in day-to-day basis
• Handling POS for processing payments and recording customer
preference records
• Ensuring achievement of KPI

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

Sales Consultant

يناير 2017 - أغسطس 2019

Damas

كندا

يناير 2017 - أغسطس 2019

Delivering outstanding customer service while assisting consumers
with issues, providing jewellery consultations, and processing returns
and exchange
• Maintained high-valued merchandise and manage jewellery displays
• Provide impeccable customer service professionalism and
enthusiastically sells high-end jewellery lines
• Utilize up-sell and suggestive sales techniques to increase customer
product and add-on sales
• Successfully selling merchandise to new and established customers to
maintain strong business relationships
• Handling POS for processing payments and recording customer
preference records
• Achieve the sales plan monthly, quarterly, and annually
• Attend training to understand product features, trends, and styles to
maximize sales and to properly assist guests with their needs
• Ensuring achievement of KPI
• Ensuring good knowledge of GIA Certificate
• Assisting with the inventory procedures

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Sales Supervisor

سبتمبر 2015 - ديسمبر 2016

EYEZONE – Rivoli Group

سبتمبر 2015 - ديسمبر 2016

Displaying enthusiasm & providing superior customer service
• Understanding customer needs and queries about products, prices
and services
• Advising customers on product ranges best suited to their needs
• Achieving the sales target and focus on increasing sales by using
advanced sales techniques
• Focusing on up selling/ cross selling
• Maintaining customer relationships in order to build long term brand
loyalty
• Handling new launches, promotion of products & visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care centre for after sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and
other common practices

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Sales Supervisor

أكتوبر 2012 - أغسطس 2015

Zoccai High and Luxury Jewellery

كندا

أكتوبر 2012 - أغسطس 2015

Create, develop and manage a solid network of high/VIP level and
loyal clientele
• Plan - develop global business plan, target territory and account
plans, and annual/quarterly forecasts tied to company booking
objectives
• Sell - identify, contact, promote, qualify, and close new sales
• Lead - Build and manage an international distribution network
capable of marketing
• Manage - maintain strong business relationships with all new/existing
clients to optimize customer satisfaction
• Utilized on-line CRM to maintain up-to-date customer profiles, sales
opportunities and forecasts
• Support the team in organizing visual merchandising material;
prepare shelves/windows according to guidelines
• Maintaining pricing of old & new stock
• Coordinating with the sales & distributor teams on a daily basis for
new orders/developments, stock selection
• Dispatches, repairs & other merchandising-related issues
• Creating & maintaining high jewellery certificates for valuable
products for customers
• Working with sales team & arranging visual display kit or props for
exhibitions as well as for stores according to Zoccai standards
• Planning product ranges and preparing sales and stock plans in
conjunction with boutiques
• Liaising with the boutique suppliers and distributors according to
needs
• Maintaining and updating a comprehensive library of appropriate
data related to merchandising, diamonds and Jewellery
• Responsible for visual merchandising for events/exhibitions as well as
boutique including catalogues and website

الدور الوظيفي:
المبيعات

Sales Supervisor

أكتوبر 2007 - أغسطس 2012

Al Shamsi Holding

كندا

أكتوبر 2007 - أغسطس 2012

Completes production plan by scheduling and assigning personnel
• Resolves personnel problems
• Discussing the sales report daily ATV & IPC with staff to achieve the
target, Training and coaching staff
• In charge of the visual presentation of the store's interior and window
displays
• Following VM books for guidelines
• Maintaining the shop display tidy and clean
• Ensuring the store display and merchandising in day-to-day basis
• Understanding c ustomer needs and inquiry about product, service
and prices
• Achieving the sales target and focus on increasing the sales by using
advanced sales technique
• Maintaining customer relationship in order to build a long term brand
loyalty
• Maintaining the shop display tidy and clean
• Ensuring the store display and merchandising in day-to-day basis
• In charge of the visual presentation of the store's interior and window
displays

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

التعليم

High Institute of Vocational Corporation

يناير 2023

يناير 2023

بكالوريوس، Hospitality and Hotel Management

الأردن

courses: Certificate for successful completion of Customer Service- TT20-Train the Trainer • Certificate of Appreciation for successfully achieving the KPI (Damas

Skills

MERCHANDISING
Expert
MERCHANDISING
Expert
SALES
Expert
SALES
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
POS
Expert
POS
Expert
RECORDING
Expert
RECORDING
Expert
BUSINESS PLANS
Expert
BUSINESS PLANS
Expert
C
Expert
C
Expert
CASH HANDLING
Expert
CASH HANDLING
Expert
COACHING
Expert
COACHING
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس