Google Project Manager Premier Partner
iSolutions
Total years of experience :18 years, 5 Months
Provides leadership, vision and direction setting for both project team and business partners.
Uses knowledge of core strategy as a basis to lead the business into the next level and goals.
Skills: Cost, schedule, risk, cloud projects, material controls, engineer management, consulting and training
● Collaborate to direct & coordinate across functions and departments
● Business strategy planning and execution
● Analyze potential growth & partnerships opportunities
● Ensure consistent brand message across channels
● Speak & collaborate externally to build company image
● Direct and supervise departmental structure and personnel activities and responsibilities
● Develop policies for personnel recruiting, evaluation, training, feedback and reporting
● Establish plans, budgets, measure results, allocate resources and review progress to meet commitments
● Maintain quality and productivity by establishing and enforcing organization standards & policies
.
Regular and proactive customer communications to ensure all customer concerns are addressed readily
Oversee all transition and transformation planning, execution, reporting and related escalation management
Develop and manage deliverables to plan
All processes are documented and efficiently working for the project
Participate and oversee that all relevant governance meetings are held within contract framework
Maintain and publish status for all projects in progress
All reports are developed and distributed as required by the contract
Ensure and oversee that customer billing is properly created and sent in a timely manner as applicable
Understanding the needs and goals of an organization and developing an appropriate project plan is the responsibility of a security project manager. Specific duties include keeping up with the progress of the project team, which can include computer programmers, electricians, system designers and engineers. Throughout the project, a security project manager must monitor costs and schedules while maintaining an appropriate level of quality in security system development and installation.
A security project manager is required to facilitate efficient communication across all levels of a project to ensure consistency in reaching the project's goal, and to help in the recognition of any potential opportunities, risks or complications. It's the responsibility of this project manager to stay current with any advances or changes in equipment, technology and methodology.
Responsibilities
Regular and proactive customer communications to ensure all customer concerns are addressed readily
Oversee all transition and transformation planning, execution, reporting and related escalation management
Develop and manage deliverables to plan
All processes are documented and efficiently working for the project
Participate and oversee that all relevant governance meetings are held within contract framework
Maintain and publish status for all projects in progress
All reports are developed and distributed as required by the contract
Ensure and oversee that customer billing is properly created and sent in a timely manner as applicable
IT Site Manager Support Engineer at Mohamed Yousuf Naghi & Brothers Group.
January 2011 - February 2015 (4 years 2 months) Number of staff work under me (5) engineer serve over 1800 employees
- Responsible for providing all required for healthy operation system
- Address under my management the urgent issues quickly
- Monitor Network and Internet infrastructure
- Test and evaluate new technology
- Design and implement plan for OS images system
- Responsible in server administration, E- mail exchange server and office365 cloud, password management, Policy and Procedure
- Troubleshoot actual issues and do best to prevent potential ones and manage project reports.
- Supervise all administrative support activities such as copying and production services, mail services, and other secretarial services to ensure that they are being provided in a professional, high quality, and timely manner.
- Strive to increase the efficiency and reduce the costs to end users.
- Management by ServiceDesk to get best service for the user
- Minimis the time cost service respond time from 27 min to 5 min
- Minimis the time cost for spare laptop from 130 min to 5 - 10 min
- Minimis the time cost for fix the problem form one time by go to the four layer
- Chang the target form 46% success to 87% of the user satisfaction about out service
- Management the remote area up line connection from 68% to 99.9% up time fiber connection PTP protocol
- Plan and team lead for backup connection line Data Link form WH and Remote Area to HO
- Plan for data backup “server side AD” Imaging system
- Plan and team lead for data backup “end user side Outlook” Auto Archive
- Plan and team lead for data recovery system “end user side” Imaging system
- Plan low budget for end user training
- Plan and team lead Plan for no down time “end user side”
- Plan and team lead for network health high stander quality serves
- Plan and team lead for server health high stander quality serves
Project
- service desk system (project planner and manager)
- service desk news system (end user training) (project planner and manager)
- Microsoft office365 cloud (all kingdom over 3000 employees) (project planner and manager)
- Create Assets Management Project (project planner and manager)
Plan 80/20
- Create a VIP customer care ( Under my responsibility )
- Responsible for Mr.mohammed Yousuf Naghi at every thing Related to IT
Talal Abu-Ghazaleh Work as IT-Administrator 1-2005 to 2-2012
number of staff work under me (3) engineer
serve over 400 employees
Responsibilities
- Delivers a range of services including desk based and onsite technical support at both 1st and 2nd line levels.
- Provide administration, maintenance and support for all areas of the college IT - systems, servers,
telecommunications, end points and the network.
- Responsibility to ensure that all IT systems are implemented and maintained to a consistently high standard within the
colleges.
Project
- Create backup system work on daily basis
- Create a chart for networks in our new building
- Create training Abu-Ghazaleh dep. (Abughazalah training manager)
- Create Exchange Mail Server
- Create Domain Server