boutique manager
Nestlé Nespresso - Other Locations
Total des années d'expérience :4 years, 0 Mois
• Increase the KPI of store ( ATV, UPT, Conversion )
• Make schedules for team as per the requirement to avoid lost opportunities while the pick-hours.
• Engage the team with the reports and products to do some activities
and training.
• Proactively participated in meetings and helped create new practices .
• Provide excellent relations with planners and buyers.
• Review the reports and provide the products as per it.
• Supervised, motivated, and trained team members to successfully perform their task requirements.
• Established, maintained, a n d periodically reviewed and updated the company's objectives and goals for different departments.
• Answered calls, responded to emails, and spoke with clients face-to- face.
• Consistently met my short and long-term KPI ( Sales, ATV, UPT, Conversion).
• Follow u p and engaged team with reports (D S R, MTD, YTD ).
• Handled customer complaints with empathy and composure.
Supervising team for arranging the shop for the customers • Supervising effective working of different personnel and preparing schedules to ensure compliance with the organisation’s policy
• Coordinating and supervising of various teams, including new employees to ensure they are familiar with company regulations and code of conduct
• Managing and prioritising production processes and implementing the production plans according to schedule
ممتاز