Platinum account manager (Key Manager) (Relation Manager)
American Express
مجموع سنوات الخبرة :15 years, 5 أشهر
answering calls, handling E-mails, Travel requests and life style , support and help our customers to answer them question about them card balance, bills, facilities, card types, rewards program, delivering cards. Solving problems and understand issues to help our customers to find best solution and customer care, handling e-mails internal and external, Travel and life style services. Supporting our customers in finical needs
• Cabin crew in National air services (NAS). Responsibilities included: Directing and assisting passengers in the event of an emergency, preparing passengers and aircraft for landing by following procedures, greeting passengers boarding aircraft and directing them to assigned seats. Selling prepared foods and beverages, Announced flight delays and descent preparations. Took inventory food and drink, and money collected. Walked aisles of planes to verify that passengers were in compliance with federal regulations prior to take-offs and landings .Administered first aid to passengers in distress. Inspected and cleaned cabins, checking for any problems and maintaining order. Inspected passenger tickets to verify information and obtain destination information. Operated audio and video systems.
Duties include
check in and checkout and working as Receptionist for serve the guests and answering
the phone call and help the guests for what they need also making reservations and
booking for the guests, Demonstrates a pleasant and enthusiastic demeanor at all times,
accept payment and exchange foreign currency, Processes payments "Fast and
flawlessly" following established procedures,
Duties include cashing checks and
withdrawals, paying bills for customers, dealing with large amounts of money for
transfers between accounts. Also, working as a marketing agent for the bank services,
and have had brought new clients.
i was working at Costa Coffe as Supervisor and Casher
Spent summer training session for IPA at the media and public relations department.
Contacted CEO’s and leading members of major companies. Data entry on computer.
Typing messages to high positions advertising about medical publications and services.
Calling companies. Gained a lot of experience in the PR and media field.
my GPA is 2.39 out of 5