IT Manager
AYTB
Total years of experience :37 years, 6 Months
Maintains information technology strategies by managing staff; researching and implementing technological strategic solutions, accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Completes projects by coordinating resources and timetables with user departments and data center.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
A multi-skilled IT Operations manager with long experience and good all round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of IT systems and managing existing operations and implementing new operations processes within the organization, managing expectations across all stakeholder groups, sharing responsibility for project success, the day-to-day management of IT organization processes, including performance management, plan monitoring and evolution, metrics development, and management, also management of the procurement of all IT-related purchases; recommending infrastructure improvements, developing, implementing, and ensuring compliance with operational policies and procedures and maintaining computer operations, network, and telephone capabilities by utilizing a combination of internal resources as well as external vendors. Similar positions with different titles include IT project manager, senior project manager, web projects manager, and IT director.
Looking for a new and challenging managerial position that will make best use of my existing skills & experiences also further my personal development.
Maintain computer systems and programming guidelines by writing and updating policies and procedures.
Keep equipment operational by calling for repairs; following manufacturer's instructions and established procedures,
evaluating new equipment.
Oversee all reports and documentation related to network and systems operations.
Develop load and maintenance schedules for network and systems.
Establish effective controls for problem identification, resolution and short and long-term management.
Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including
networks, data centers, servers, and workstations.
Planning for data management, retrieval and recovery in conjunction with the applications and systems
programming teams.
Analyze existing operations and make recommendations for the improvement and growth of the network
infrastructure and IT systems.
Guide improvements to processes and procedures and support all IT solutions.
Practice asset management for IT hardware, software, and equipment.
Understand and remain aware of IT security developments around threats, vulnerabilities, and countermeasures.
Partner with key security vendors to provide direction with new technologies and drive product improvements.
Refine SLA's to meet stakeholder needs.
Work with team to refine and create related policies, procedures and best practices.
Manage all IT audits and controls including workstation security compliance, asset management and handling, data
protection, controlled access systems, systems and applications authorizations, personnel reassignment & exit,
Lead and provide administrative direction to a 15-man team of talented and innovative operations, network, support & development specialists to ensure the efficient operation and support of RSADF’s network, databases, enterprise systems and applications. Work with the Security and Support teams to ensure that overall RSADF’s Systems & Applications security requirements are met and adhered to.
• Develop and maintain applications and databases by evaluating client needs, analyzing requirements & developing application systems.
• Enhance staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, mentoring team members.
• Identify requirements by establishing personal relationships with potential and actual clients and with other persons in a position to understand service requirements.
• Maintain computer systems and programming guidelines by writing and updating policies and procedures.
• Keep equipment operational by calling for repairs; following manufacturer’s instructions and established procedures, evaluating new equipment.
• Oversee all reports and documentation related to network and systems operations.
• Develop load and maintenance schedules for network and systems.
• Establish effective controls for problem identification, resolution and short and long-term management.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including networks, data centers, servers, and workstations.
• Planning for data management, retrieval and recovery in conjunction with the applications and systems programming teams.
• Analyze existing operations and make recommendations for the improvement and growth of the network infrastructure and IT systems.
• Guide improvements to processes and procedures and support all IT solutions.
• Practice asset management for IT hardware, software, and equipment.
• Understand and remain aware of IT security developments around threats, vulnerabilities, and countermeasures.
Manage and provide administrative direction to a 20-man team of talented and innovative operations, network and support specialists to ensure the efficient operation and support of SBM’s network, databases, enterprise systems and applications. Work with the Security and Support teams to ensure that overall SBM and IBM security requirements are met and adhered to.