E-COMMERCE OPERATION SPECIALIST
Gardenia
Total des années d'expérience :13 years, 0 Mois
Identified potential risks associated with operational processes and developed plans for mitigating those risks.
Provided training, guidance, and support to team members on various operational tasks.
Collaborated with cross-functional teams to develop new methods for improving operational efficiency.
Monitored financial performance indicators such as budgets, expenditures, revenues.
Managed daily operations activities, including scheduling resources, optimizing workflow, and setting priorities.
Resolved customer complaints promptly by providing effective solutions within established timelines.
Developed organizational policies and procedures to ensure compliance with industry standards
Successfully trained and developed new staff members on company policies and procedures.
Ensured compliance with all health, safety, and security regulations within the workplace.
Demonstrated strong leadership abilities while managing daily operations of the business.
Established effective communication channels between management and employees.
Effectively managed a team of more then 30 employees and assigned tasks accordingly.
Monitored inventory levels to ensure product availability for customers.
Created weekly schedules for all employees based on staffing needs.
Designed and arranged window and store displays in visually appealing manner to attract customers and boost
sales.
Managed online advertising budget and monitored performance of campaigns to ensure ROI goals were met.
Developed email marketing strategies to increase sales through newsletters and promotional offers.
Conducted market research to identify new trends in industry or among competitors.
Trained team members on best practices for digital marketing tactics such as SEO and PPC campaigns.
Collaborated with marketing team to create ecommerce strategy to increase sales.
Analyzed customer data to identify trends and optimize user experience on website.
Created content for website, including product descriptions, blog posts, press releases and newsletters.
Created customized demos of products to demonstrate their value and features to clients.
Delivered presentations outlining the advantages of proposed solutions to stakeholders.
Analyzed customer data and generated insights that were used to improve product offerings.
Resolved customer issues in a timely manner while ensuring satisfaction with service delivery.
Built strong relationships with key decision makers at client organizations through networking.
Consulted with clients on best practices related to software implementation and deployment.
Evaluated customer feedback on products and services to prioritize development initiatives.
Identified gaps between current state and desired outcomes and recommended suitable solutions.
Provided leadership and motivation to team members to increase productivity and efficiency within the store.
Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-ofday reconciliation of register funds.
Interviewed and hired prospective employees according to team needs.
Oversaw day-to-day store operations to foster efficient and profitable operations.
Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
Stocked and organized products in storage spaces and retail shelves.
Set sales targets and budgets for team leads and employees to follow.
Communication and Media/Public Relations is a field that deals with managing the public’s perception of A company or brand. It involves building relationships between company representatives and the media, And using media relations to earn press coverage. Public relations is an indirect type of promotion That focuses on building brand awareness and sentiments around a company. It can take advantage Of unpaid communication channels, unlike paid marketing programs such as advertising. PR helps to Shape The image you want people to have of your brand