Mohammed Anas, Customer Service Representative

Mohammed Anas

Customer Service Representative

Ooredoo - Kuwait

Location
Kuwait - Hawali
Education
Bachelor's degree, Public Administration
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

Customer Service Representative at Ooredoo - Kuwait
  • Kuwait - Al Kuwait
  • My current job since February 2020

My job is to make sure I help and provide the correct information to the customers, with the help of my team and agents I make sure the customers are satisfied

Call center agent, Cashier, Dispatcher at Ovenly Restaurant
  • Kuwait - Hawali
  • January 2018 to June 2018

Worked as a cashier, call centre agent and as a dispatcher

Call Center Agent at Finger Shushi Restaurant
  • Kuwait - Hawali
  • January 2016 to April 2017

Worked as a Team Leader, Call Center Agent, Handling customer complaints and Responsibilities for the team

messenger at Burgan Bank Head Office
  • Kuwait - Al Kuwait
  • September 2015 to November 2015

Worked As A Messenger In Burgan Bank Head Office For 2 Months

Education

Bachelor's degree, Public Administration
  • at Shaheen university
  • March 2022

- ON GOING

High school or equivalent, Administration and Social Sciences
  • at KBPE (Kerala Board Of Public Education)
  • October 2018

Passed With 75%

Specialties & Skills

Supportive
Team Handling
problem solving skills
Customer Care
Photography
Photograph
Customer Service
Receptionist
MS Office
teamwork
marketing
problem solving

Languages

English
Expert
Arabic
Intermediate
Hindi
Expert

Training and Certifications

MS ( Microsoft Office ) Basic (Certificate)
Date Attended:
May 2015
inbound customer service (Training)
Training Institute:
ooredoo
Date Attended:
February 2020
Duration:
8 hours

Hobbies

  • nature photography