Manager – HR Operations, OD & Total Rewards
Highlander Consultancy Services
Total years of experience :22 years, 8 Months
• Headed various projects across GCC countries and provided efficient support to team members.
• Designed and managed HR policies to ensure best-in-class practices.
• Ensured the compensation and benefits strategy attracted, retained, and motivate employees.
• Managed the annual salary review process to maintain competitiveness in the market.
• Conducted Job Evaluations exercise to ensure all position mapped with Grading Structure.
• Participated in global benchmarking practices, salary survey to update benefits policies.
• Managed and supported reporting activities for budgeting and balanced scorecard.
• Responsible for processing payroll and developing payroll strategies and operation models.
• Accurately calculated EOS, monthly deductions, bonus and other benefits.
• Conducting interviews, preparing contract and completing on boarding process with efficiency.
• Updating Employee information and Salary details in HRIS system.
• Handling Internal Transfers, promotions and Grade adjustments.
• Conducted HR audits, updated risk management policies, and regulatory compliance manuals.
• Led full cycle HRIS system implementation, including business process analysis, cost analysis, and testing.
• Maintained standards of quality and accuracy in payroll and financial reports.
Compensation & Rewards
• Benchmark and undertake review of various HR compensation & Benefits policies
• Analyze the market trends and submit recommendation of a competitive salary and benefits structure
• Actively participated & provided information for designing performance based incentive scheme
• Preparing Bonus matrix & Salary review based on PDR ratings and submit appropriate recommendations
• Providing HR policy guidance, Handling Internal transfers & daily HR activities
• Supporting on succession planning & business unit restructuring
• Manages and resolves employee relations issues
• Providing support in Group life insurance policy & benefits
• Participate in regular surveys in order to study the market reward levels
• Contribute to bank-wide succession and career planning
Payroll & Benefits
• Responsible of effective functioning and disbursement of Bank’s payroll and other benefits
• In charge of overseas, contractual, outsource & subsidiary employee’s payroll & other benefits
• Responsible for End of services benefits calculation and ensure compliance with UAE & Kuwait labour law
• Payments of bonus, education subsidy, air passage, teller allowance, spot bonus, incentives and other allowances.
• Maintaining salary information, leave balances, bank details & employee records in the HR system
• Handling exit formalities of resigned employees, visa cancelation, recovery cases and ex-employee’s queries
• Preparing dash board, monthly cost, MIS & head count reports and reconciliation of GL accounts
• Leading the implementation of SAP Success Factor, Employee Central and Employee Central Payroll to bring the
best practices in the system
• Managing the payroll team and assigning job responsibilities and ensure following SLA’s
• Worked as Total Reward Consultant which includes the responsibilities of Compensation & Benefits, End of Service Benefits Calculations, Market Survey & Salary benchmarking.
• Review and Oversee the payroll of the operations in Middle East, Africa and GCC region (22 Operations & 40, 000+ employees)
• Successfully handled end to end process of international mobility, planning manpower, organization development, re-organize salary structure.
• Responsible for Employee Share Option Plan (ESOP) administration, allocation of shares and building criteria for bonus and maintaining standardizes HR functions adding values in policies and procedures to fulfill management requires at the par of high standards and efficiency.
• Actively participated in the implementation of HRMS Payroll System, Multi Currency Payroll, Self Service, Performance Appraisal and Automation of costing and provided advisory for other IT functions related to HR.
• Preparing HRIS & Management require reports
• Responsible for top management, EC Members and key personnel payroll
• Updating Staff & Accounts information, Checking leave balances, promotions and increments
• Preparing end of service benefits calculation
• Preparing yearend bonus and ESOP Matrix
• Payment of annual tickets, business allowances, incentives, loans, schooling allowance and other Payments
• Review & Implementing policies and procedures
• Reviewing promotions, salary adjustments, grade and job titles
• Preparing PIFSS reports, HR analytical reports & MIS report
• Preparing accurate Headcount and Financial plan
• Co-ordination with IT to implement bank policies in Oracle ERP system
• Testing Oracle system with multiple scenarios for any new products
• Responsible for costing and all journal entries posting in GL
• Responsible for accurate payroll, Calculation of indemnity, Final settlements and other benefits
• More than 2000 Employees payroll preparation, Bank Transfers & Salary distribution
• Employee affairs, reviewing contracts, termination of service, leave balance calculations
• Maintaining and updating employee details in Oracle HRMS ERP system
• Building and developing company procedures & Implementing accounting rules on the system
• Co-ordination with accounts department for cost control & GL posting in Financial Application
• Supporting to IT for building management require reports
• Maintaining records related to employee information & Preparing Payroll
• Preparing Leave & Final Settlements, Calculating Indemnity & Other Benefits
• Following Recruitment employees & Employee's residence stamping
• Preparing daily production reports, QC- reports and Inspection reports
• Co - ordination with site stafs to arrange manpower, equipment's& materials
• Preparing bill of quantity and Controlling of store and maintaining records
• Handling petty cash and maintaining records