GROUP IT DIRECTOR
D&B Properties
Total des années d'expérience :21 years, 8 Mois
Key Result Areas:
Managing / Directing a D&B Properties Digital Transformation Process in all Technological aspects.
Designing a Direction on Digital Transformations to adopt the state of the art Technologies on-premises and on cloud models to achieve the hybrid IT Infrastructure
Managing IT Department current Resources, Hiring and On-boarding new resources, training, couching and harmonizing IT Team.
On-boarding New IT Infrastructure, Software Solutions and Cloud Solutions to meet Company strategic digital transformation process aligned with Company business plans and different business units missions.
Major Projects Undertaken:
Implemented Oracle LCAP Environment With Oracle Enterprise DB and Oracle Apex Platform for process automations.
Implemented a Salesforce CRM Cloude System
Extended Central Network Management; by Implementing FortiNet Technology (Forti-Gate, Forti-switch)
Deployed Deploy a 0-trust Security Principle on existing environment by implementing DLP System (In-Defend), Mail Security (Mime-Cast) and EDR ( Bitdefender + Eset)
Built Data warehouse System in Oracle Enterprise DB.
Install New VM Cluster (HP DL380 Gold Boxes) to support in-house operations
Implement IT Help Desk System (ManageEngine Cloude System)
Deploy Latest Microsoft 365 Solutions (Office 365, Power BI, SharePoint, Teams and Yammer)
Implement New HR Management System (Mena-ITech solution) and New Financial ERP System (First-Bit).
Implement New E-Channels Solutions (SiteCore Web Site, CMS and CDP)
Key Result Areas:
Implementing Cloud IT Help Desk System / Ticketing - ManageEngine .
Replacing Old DELL Blade Servers with New HP DL380 VM Solutions with VCentral Management interface.
Implementing a Centric Cloud CCTV Monitoring Supported by HIKVISION Technologies.
Replacing PC’s / Laptops (210 PC’s / Laptops) in one year.
Implementing Circularo Document Management System for Document Management and Archiving (from Canon Middle East)
Installing 20 photocopiers with Centric Management Platform (From Canon Middle East)
Extending central Network Management; connecting HO & Sites/Branches with brand new Firewalls (SonicWall and Fortinet)
Implementing ARUBA WIFI Solution with WIFI Controller in HO Buildings
Performing full Cabling Projects for 6 Building (fiber Connectivity’s with Central Data Center)
Re-designing Existing Network and Create New 10 Networks in HO Area by Installing 17 New ARUBA Switches and Replacing old Procurve switches
Installing New Fortinet 501E Firewall and New Aruba zl2 Core-switch
Implementing New Time and Attendance System (ZK Technologies) - 30 Attendance Machines and integrating the Timesheet with Payroll system thru ePromis ERP System
Implementing Oracle APEX Dashboarding solution for ERP Reporting
Implementing Data Cleansing / Purifications on Existing ERP Data
Implementing Payroll / Finance / Cost Control Applications and Reporting within APEX Platform
Securing the IT Infrastructure by implementing New KasperSky Total Security for All AMSH Users
Implementing Office 365 Microsoft Teams for the Group
Replace the NEC PABX with New IP Telephony PABX System (NEC SV9200)
Implement SQL Server 2016 BI (SSIS / SSRS)
Build a Data Mart’s for existing ePromis ERP
Integrate MIS DB with different external Portals (HR, WO’s) with existing ERP Data for BI Reoporting
Strategic Technology Deployment:
Maintain effective collaboration with business units’ manager, department heads, and group internal auditor, to plan and implement group IT strategy.
Initiate and execute critical business systems deployment, through step-by-step process of short-listing appropriate enterprise solutions and selecting implementation partners.
Handle end-to-end activities involved in technology deployment exercises, including application development, project execution, user training, and post-implementation support.
Conduct thorough assessment of latest technologies in practice, and accordingly finalize the most suitable hardware / software for various projects.
IT Project Implementation:
Spearhead the implementation of ERP Solutions on a group-wide scale, and acquire necessary approvals from the senior leadership team.
Plan and schedule project delivery timelines, define the quality and service delivery constraints, and create awareness about the same within cross-functional project units.
Provide education about the project requirements to business units, and explain them about new systems, software, infrastructure, security, and storage concepts related to corporate solutions.
Render consultancy and assistance to the ERP Project Manager to roll-out effective solutions, achieve pre-defined project objectives, and deliver high-performing business solutions.
Undertaking All Ecommerce Web Sites requirements, Analyze, Implement and integrate the Ecommerce systems with back-office ERP Systems
IT Operations Management:
Provide leadership and direction to technical teams for the formulation of application design and architecture, followed by optimum documentation of concepts, planned interfaces, software modules, testing procedures etc.
Monitor project progress on an ongoing basis, conduct day-to-day review of project stage completion, and formulate intelligent reports for the stakeholders’ review.
Ensure application of best-in-class management methodologies to administer control over SLA deliveries, key performance indicators, and stakeholder interests.
Assign adequate resources for the completion, commissioning, and post-implementation support of various projects, and monitor performance on a daily basis.
Functioned as the person responsible for conducting thorough analysis of Buhaleeba Real Estate’s system requirements, and developing critical insights.
Coordinated with team members to assess existing systems, studied their limitations, and identified scope for improvement / replacement of legacy systems.
Provided appropriate consultancy to the senior management team with regard to the upgradation or transformation of legacy systems.
Supervised over the development and integration of MIS Model for the real estate business, and facilitated the generation of daily / monthly reports.
Handled various activities related to ERP Implementation across the organization based on pre-analyzed requirements, and conducted user acceptance tests.
Collaborated with the development team at 3i Infotech for the maintenance of systems, equipment, and network infrastructure in place within the company.
Supervised over go-live, data migration, and project implementation plans, with focus on ensuring compliance with standard industry practices.
Program / Develop Ecommerce Modules and Integration (including Data model and Process Design / Develop modules / integrate with back office systems)
Worked as the senior system engineer at Buhaleeba Contracting L.L.C, and provided end-to-end support for the implementation, configuration, and maintenance of IT systems.
Facilitated organization-wide IT development, collaborated with project teams to identify scope for improving legacy systems, and initiated various improvement drives.
Functioned as an integral part of the implementation of Orion ERP throughout the company, and assisted in testing and commissioning its several modules.
Conducted assessment of business requirements, designed system procedures / functions, and provided necessary validation within the ERP system.
Planned and implemented distinctive projects to deploy advanced systems / solutions within the company, and ensured seamless data migration.
Rendered subject matter expertise for designing and developing business intelligence reports for MIS and DSS requirements.
Conducted analysis of IT deliverables and services to end-users, formulated and implement user policies, and administered control over access to the new ERP system.
Key Projects to Credit:
DR Solution for ATM System comprised of IBM - AIX DR Server and RMAN Restore / Recovery Scripts
Implementation of Centralization Project for All Arab Bank Network Systems in Gulf Region using Citrix Metaframe XP Application Servers Environment
UAE Fixes Project for DWH System including User Acceptance Testing
Qatar Fixes Project for DWH system including User Acceptance Testing
Key Responsibilities:
Functioned as the Data Warehouse Administrator, with key accountability towards various data processing aspects for distinctive projects.
Worked as an integral part of the project team, and provided necessary data warehousing support during the course of system / solution implementation and testing
Involved in the installation of Fund Transfer System for the central bank as well its other UAE branches, in coordination with local technology deployment teams.
Handled end-to-end implementation of support of ATM Usage Reports with Crystal Reports for all ATM’s of Arab Bank across the gulf region.
Planned and implemented a suitable disaster recovery solution of ATM System comprised of server and database, and developed appropriate documentation regarding it.
Handled accountability towards the implementation of help desk and incident management system for various branches of the bank.
Rendered critical inputs and assistance for the planning and designing of solutions, facilitation of database and front-end configurations, and integration of SMS gateways with MS Exchange Server.
Key Projects to Credit:
Install, maintain and troubleshoot WAN-LAN networks
Administering and supporting Windows 2000 Network environment ( Active Directory 2000)
Supporting, troubleshooting and administering MS ISA Server ( Standard & Enterprise Editions)
Maintaining, Supporting and troubleshooting Hardware
o HP Laser / Network & normal Printers, Sedco Sheet printers, IBM Printers
o IBM PC's, Servers (eSeries, xSeries) and Laptops (A series, T series)
Ordinary tasks related to PC's, Servers and Laptops :
o Maintaining hardware, software and MS Windows OS ( Servers & Clients)
o Formatting and installing software, drivers and OS (Servers & Clients)
o Troubleshooting desktop applications (on both Sides : Servers & Clients)
o Maintaining Security systems & security updates on both sides : Servers & Clients
Sophos AV for Enterprises
Symantec for MS Exchange
eTrust Enterprise solutions
Microsoft SUS Server
Configuring Cisco WAN Routers for HDLC ( Cisco 2600, 3600series) for ISDN and Frame relay Connections.
Configuring Cisco Switches ( Catalyst 1900, 3550 series) For creating Bridges and Vlans
Handle infrastructure projects (patch panels installations, cabling, addressing with Standard arrangements, Telephone Systems and PABX’s, Line upgrades …. )
Implementing Backup system (Legato) including tapes management and network backup activities and wide knowledge in NSR tools in the Client/server backup environments
IT Application Trainer in Dubai Police Academy
- Providing Training on IT Applications and Platforms like :
1- MS Windows
2- MS Office
3- Photoshops
4- Keyboard Typing
5- Introduction to Computer and IT
6- Video Editing Applications
7- Animations and Games
Computer Science Graduate with Database Specialization in last year.