محمد حامد, Site Service SR supervisor

محمد حامد

Site Service SR supervisor

Royal Jet

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
دبلوم, Diploma
الخبرات
13 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 10 أشهر

Site Service SR supervisor في Royal Jet
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ يوليو 2010

Duties and Responsibilities:


o Leadership/Management

• Supervise, assist and evaluate operations staff.
• Motivate, promote and direct operations staff to meet goals.
• Maintain open line of communication between staff and top management.
• Monitor operations to ensure organizational goals are met.

o Goals and objectives

• Investigate complaints regarding missed or lacked collections and other service requests.
• Generate relevant operational documentation.
• Ensure that airport passes, and visa of staffs are renewed in a timely manner.
• Liaise with maintenance department to ensure vehicles are available to meet operational requirements.
• Arrange a weekly basis schedule for the staffs.
• Review daily operational performance indicators and time sheets and adjust as necessary.
• Deal with the day-to-day issues that arise in the course of business.
• Monitor branch staffing, provide temporary coverage and training.

o Compliance

• Ensure employees are well aware of all the safety and operational policies and procedures.
• Ensure compliance to all labour, safety, and environmental regulations.

الخلفية التعليمية

دبلوم, Diploma
  • في Al Quds College
  • يناير 2002

Specialties & Skills

Team Leadership
Operation
Public Information
BUSINESS MANAGEMENT
CUSTOMER SERVICE
SAFETY MANAGEMENT
TRAINING
Support service

اللغات

الاثيوبية
مبتدئ
العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
مبتدئ
التاغلوج
مبتدئ