back office engineer
Contact Center Company
مجموع سنوات الخبرة :16 years, 8 أشهر
Troubleshooting IPTV Services and Troubleshooting customer problem of internet service and solve cabinet fault.
Maintenance and installation CCTV and maintenance of electrical and electronic device
management and supervision and execution transmission Station Maintenance, create guidelines and procedures and Maintenance and troubleshooting transmission device
one Field Operation activates of the Resource(s) and/or resource elements in the Network. This includes field equipment such as Radio equipment (BTS or RBS), transmission equipment (e.g. RBS), and other equipment that may be deployed.
find information on an alarm and solve the problem with the help of Element Manager.
performing corrective maintenance activities according to Work Order received.
provide online technical support to field engineers and Daily project reviewing and reporting to management and Identifies resources needed and assigns individual responsibilities.