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محمد بن حويل, Quality Assurance Inspector

محمد بن حويل

Quality Assurance Inspector·كايف لتقديم المشروبات

Saudi Arabia

High school or equivalent, علوم طبيعية

Work experience

Total years of experience: 6 years, 1 months

Quality Assurance Inspector

June 2024 - June 2026

كايف لتقديم المشروبات

Riyadh, Saudi Arabia

June 2024 - June 2026

A versatile and dynamic professional with a rich, cross-functional background in retail operations, quality assurance, and marketing. Started as a Cashier and advanced into multiple key roles at KAIF, including Branch Supervisor and Quality Specialist. Hands-on experience in procurement and supply chain assistance, creative marketing (social media content creation & Voice-over), and data-driven quality reporting using ClickUp for task management and compliance. A highly adaptable and resourceful asset, uniquely skilled in field-work, administrative excellence, and creating outstanding customer experiences.
Company industry:
Food & Beverage Production

Cashier

November 2023 - June 2024

Dyar Bakery

Riyadh, Saudi Arabia

November 2023 - June 2024

Working as a cashier at Dyar Bakery provided valuable experience in fast-paced retail sales and POS operations. I managed transactions, maintained high service standards under pressure, and delivered excellent customer experiences.

Under the mentorship of Area Manager Mr. Mohammed Hafez, I learned how leadership, consistency, and attention to detail drive retail growth. His guidance enhanced my accountability, communication, and customer-centric approach, teaching me to view sales as understanding customer needs—a mindset that continues to shape my professional growth.
Company industry:
Food & Beverage Production

Customer Service Representative

August 2022 - February 2023

Extensya - Saudi Arabia

Riyadh, Saudi Arabia

August 2022 - February 2023

Working with Saudia Airlines as a Guest Services Representative provided extensive experience in a corporate, highly regulated environment. I managed multi-departmental tasks, including ticketing, government services, transportation, and scholarship support, while resolving customer inquiries efficiently.

The role required high professionalism, strict compliance, and fast adaptation to complex procedures and systems. This experience strengthened my problem-solving skills and operational flexibility across both front-line and back-office responsibilities.
Company industry:
Aviation Support Services

Real Estate Sales Agent

May 2020 - December 2022

خبراء المسكن العقارية

Riyadh, Saudi Arabia •Hybrid

May 2020 - December 2022

As a Real Estate Marketer at Housing Experts (خبراء المسكن), I spent over two years promoting property listings, managing client relationships, and assisting in deal closings. My responsibilities included content creation, lead follow-ups, property visits, and owner coordination.

I gained a deep understanding of market trends, pricing, and client needs while building strong negotiation and communication skills. This role developed my business mindset and ability to thrive in competitive, target-driven environments.
Company industry:
Real Estate

Sales Representative

July 2019 - January 2020

Saadeddin pastry

Riyadh, Saudi Arabia

July 2019 - January 2020

Welcomed and guided customers across store departments while providing accurate details on product features, pricing, and after-sales services. Handled inquiries efficiently, conducted comparative product analyses to highlight value, and guided purchasing decisions to drive showroom sales and ensure high customer satisfaction.
Company industry:
Catering, Food Service, & Restaurant

Education

عبدالله بن سعود الثانوية

March 2019

March 2019

High school or equivalent, علوم طبيعية

Saudi Arabia

GPA (percentage): 89.35%

GPA (percentage): 89.35%

Skills

Microsoft CRM

Intermediate

operations

Expert

POS

Expert

Sales

Expert

Report Writing

Expert

Branch Management

Expert

problem solving skills

Expert

Communications

Expert

Quality Assurance

Expert

Group Training

Expert

Negotiation

Expert

Customer Service

Expert

Stock Control

Intermediate

Follow Up

Expert

Adaptability

Expert

Time management skills

Expert

Microsoft Excel

Expert

Team Player

Expert

B2C marketing

Expert

Marketing

Intermediate

Team Leadership

Expert

Management

Expert

Compliance

Expert

Teamwork

Expert

Analysis

Intermediate

Complaint Handling

Expert

Real Estate Operations

Expert

Conflict Management

Expert

Administration

Intermediate

Product Knowledge

Expert

Field Support

Expert

Service Desk

Intermediate

Inventory Controls

Intermediate

Multitasking

Expert

Soft Skills

Expert

Genesys

Intermediate

Prioritization

Expert

Sales Improvement

Intermediate

Production

Intermediate

Supervising

Expert

Conflict Resolution

Expert

Cross functional Coordination

Expert

ERP Systems

Expert

Real Estate Financing

Intermediate

Cashiering

Expert

Upselling

Expert

Microsoft Office

Expert

MS Project

Intermediate

Customer Care

Expert

Task Completion

Expert

Task Management

Expert

Workflow

Expert

Cashier

Expert

Field Operations

Expert

Merchandising

Beginner

Preparation

Expert

Accounting

Beginner

Banking

Intermediate

Science

Intermediate

Minutes

Expert

Data Entry

Expert

Call Center

Expert

Business Development

Intermediate

Operation

Expert

Retail

Expert

Sales Representatives

Intermediate

Project Management

Intermediate

Customer Service Skills

Expert

Hospitality

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
خدمة العملاء المتميزة
خبراء المسكن العقارية
Dec 2020
ريادة الأعمال
مبادرة فسيلة للتعليم التفاعلي
Sep 2023

Hobbies and interests

Fitness & weightlifting, specialty coffee tasting, voice-over work.

• Maintained a consistent fitness routine for muscle building and personal discipline. • Successfully transitioned across diverse roles in F&B, retail, real estate, and aviation over 4+ years, delivering consistent quality and operational excellence.