Corporate Support Sector Director
Alwatania Poultry
Total years of experience :31 years, 11 Months
Translate strategies/policies into specific goals, tactics, action plans and deliverables including managing scope and budget
Assures appropriate integration between project sponsor, project team members, and business stakeholders to identify and address change management efforts
Work with other project teams and departments to execute a standard change management discipline while developing and manages project schedule and milestones
Manages, designs, and implements policies and procedures relating to organizational development.
Directs the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
Provides expertise in strategy development and execution, planning and facilitation of employee relations efforts.
Designs and develops HR training programs for management and employees.
Identifying organizational training and development needs through job analysis, appraisal schemes and regular consultation with business managers.
Designing/developing training/development programs based on both the company’s and the individual needs. Considering costs of planned programs and keeping within budgets, assessing return on investment of the program to the company.
Coordinating, planning, implementing, monitoring and evaluating staff induction, training and development activities within the organization. Implementing programs that satisfy all relevant parties, from employees to senior managers.
• Evaluating training programs, monitoring/reviewing progress of trainees by using questionnaires and through discussions with operations managers.
Establishing a learning culture across business units, providing support to ensure the delivery of objectives. Optimizing effectiveness of training with a minimum expenditure of time, money and personnel and ensuring alignment with company goals/ policies.
Working on strategic recruitment plan closely with management to ensure effective appropriate recruitment activities, sustaining manpower to cope with business growth at the same time, adhering to company goals/ targets.
Handling the tasks of maintaining and enhancing the brand level of the organization, supervising work of trainers, amending and revising programs as necessary, to adapt to changes in work environment.
Identified, designed and implemented strategic learning modules to optimize performance, enhanced individual development plan based on projected business processes and changes
Established training department in the organization, contributed in planning training/development activities, provided world class training strategy for company wide training initiatives in response to company-wide development issues.
Evaluated comprehensive soft skills/technical training requirements of the organization, designed the modules targeting cross section of employee hierarchy, addressed primary requirements of qualitative up gradation, initiation and cross disciplinary training
Devised framework to govern all professional learning, training and development initiatives in the business and tailored training programs to suit business requirements and support performance needs of the company workforce.
Identified staff requirement, recruited efficient work force and conducted induction program/soft skills/technical training sessions for newly/existing employed staff as per company standards.
Designed training packages based on gap analysis, administered corporate training budget and planned according to companies’ requests.
Attended ongoing professional development programs to keep abreast of emerging technologies.
Ensured a highly conducive atmosphere for learning through encouraging healthy competition.
Efficiently managed warehouse and cargo operations, ensured all cargo traffic is handled in accordance with necessary cargo handling regulations thus enabling smooth process flow and transport coordination.
Handled an array of activities inclusive of controlling all the air export documentation for airline including preparing contracts, legal documents and airway bill process of the company.
Administered loading and offloading of cargo at the warehouse, negotiated best tariff and arranged transportation of containers to the shippers’ factory for stuffing of export cargo and performed quality assurance and quality control checks on aircraft cargo.
Ascertained all cargo is dispatched correctly and on time, offered best air freight to the clients, oversaw inventories and scanning of incoming and outgoing cargo and updated the inputs of the cargo-related data into the appropriate cargo tracking system.
Dealt with customer inquiries in a professional manner for delivery of cargo and provided accurate information pertaining to status of shipments by utilizing requisite tools and systems resulting in utmost customer satisfaction.
• Provided after sale services to clients, prepared consolidated cargo, communicated with various agents and maintained reasonable relation with director general of shipping for renewing license.
Conducted preventive maintenance of all operational equipment and vehicles, determined malfunctions and accordingly implemented measures to restore equipment condition and operation.
Allocated work modules to personnel under purview as per organizational needs and monitored their activities and strove towards maintaining a motivated team.
Ensured all cargo operations at the warehouse are run in a safe, professional and efficient manner and assumed responsibility for the timely movement of all cargo goods.
Provided efficient services relating to cargo operations right from booking space for the customers, loading, unloading of containerized cargo and loose shipments at the designated bay area.
Ascertained all cargo data and labeling is accurate to include customer and shipper information, cargo descriptions and weights.
Inspected, counted and validated the goods including inventories and scanning, enforced that cargo goods are correctly received at the airport and sorted at the warehouse for timely delivery in accordance with established service standards.
Processed all associated documentation (manually/through automated systems) relating to the outbound cargo for dispatch and confirmed validity of the same.
Monitored and administered joining loads and arriving loads of cargo goods at various processing stages and undertook dispatch of the same within set deadline through proper co-ordination.
Developed load plans, executed swift and safe movement of cargo goods to the airport and prepared cargo flight manifest enabling its immediate uplift.
Accepted and delivered cargo goods to the customers with a high degree of attentiveness, speed and accuracy.
Responded and catered to inquiries/ complaints from customers to ensure optimal levels of service and long term business relations.
Coordinated on timely submission of all requisite reports to clients, promptly responded to client queries and provided solutions to the utmost satisfaction of clients.
Reservation and Sales Department
MBA