Mohammed Dawood

Studying local and international markets deeply in order to add new customers to existing portfolio.
Studying existing customer to develop new products with them.
Meeting with customers time to time and update them about resin prices and its expected future trend to justify price change accordingly.
Convincing customers to accept additional deliveries for certain month/months to achieve sales targets.
Visiting customers and give them quality time by sharing their product and company reputation available in market, to share other information which shall be useful for their company business.
Exchanging information other than business in day-to-day life activities which brings them closer to build good and long-lasting relations with them.
Making customers aware about raw material, process, packaging materials and other technical aspects about the product supplied to them so that they can treat and use products accordingly.
Sending customer satisfaction forms to customers for their feedback annually if not bi-annually and evaluate them to see where we stand and take actions accordingly.
Supporting sales team when needed for collection follow up, customer relations, customer visits and preparing sales budgets.

• Creating effective strategies to target new markets after researching and analyzing competitor behavior.
• Improving sales processes to streamline customer acquisition and onboarding strategies.
• Delivering engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
• Monitoring customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Developing international business relationships to drive business units abroad.
• Handling all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
• Monitoring packaging markets to map marketing initiatives and maximized customer outreach by enhancing overall brand strategy.

Industries, SAPIN, Dammam, Eastern Region
•Established four new accounts worth over SAR 15 Mio annually.
•Managed multiple districts within a region and adjusting sales goals and procedures as appropriate for each district.
•Evaluated and implemented appropriate new sales techniques to increase the region's sales volume.
•Reviewed progress of sales roles throughout the company.
•Accurately forecasted annual, quarterly and monthly revenue streams.
•Developed specific plans to ensure revenue growth in all company's products.
•Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
•Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
•Brought in SAR 51 Mio in regional revenue in 2019.
•Boosted customer satisfaction scores by addressing and correcting problems quickly.
•Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
•Maintained long-term customer relationships to consistently increase sales.
•Increased total sales by 5% and earned #1 spot in team of 4 sales professionals.
•Monitored weekly, monthly and quarterly achievement goals.
•Targeted prospects in other territories through careful research of competitor products, services and trends.
•Achieved SAR 6 Mio sales per quarter in 2017 and 2018.
•Signed a 4 years contract of supplying powdered milk to NSPO (Egypt).
•Opened a new market in Sudan, Kuwait, Morocco and Bahrain.
•Opened a new market segment in KSA for Oil cans.
•Opened a new market segment for brake oil cans.
•Opened a new market segment for Coffee cans.
•Covered new regions such as Egypt, Bahrain, Kuwait, Morocco, Algeria, Sudan, and Ethiopia.

Al Khobar, Eastern Region
•Identified and capitalized on community business opportunities with effective networking.
•Supervised staff and entails responsibilities such as ensuring employees' salaries are paid and that leave and other entitlements are provided.
•Ensured customer satisfaction.
•Developed the company's employees, to ensure that employees get the appropriate support and are given suitable training opportunities.
•Developed, implementing and maintaining a business plan for the branch.
•Coordinating sales, purchasing, distribution, warehousing and staff costs.
•Managed the daily activities of the branch.
•Responsible for the administration and efficient daily operation.
•Inspiring and motivating staff.
•Interpreting, analyzing and producing sales & financial data.
•Communicating clear business messages to staff.
•Responsible for dealing with complex and diverse managerial problems.

International Smart Card Factory (P Card), Riyadh, Central Region
•Created effective strategies to target new markets after researching and analyzing competitor behavior.
•Improved sales processes to streamline customer acquisition and onboarding strategies.
•Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
•Identified opportunities for growth within KSA territory and collaborated with sales teams to reach sales goal.
•Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
•Monitored smart cards markets to map marketing initiatives and maximized customer outreach by enhancing overall brand strategy.

Group, Al Khobar, Eastern Region
•Surpassed growth targets and revenue projections by coordinating and planning Computer product sales.
•Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
•Proactively negotiated profitable contracts for all product lines and performed cold-calling to senior leadership to expand territory sales.
•Presented Computer products to clients with dynamic presentations and innovative descriptions to broaden audiences.
•Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
•Targeted new markets and increased sales 15% through proactive sales and negotiation techniques.

Youssef

, Dhahran, Eastern Region
•Targeted new markets and increased sales 10% through proactive sales and negotiation techniques.
•Established and maintained 25 accounts over 6 months, expanding territory by SAR 800K.
•Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
•Proactively negotiated profitable contracts for all product lines and performed cold-calling to senior leadership to expand territory sales.
•Closed over SAR 200K in new sales in one month.
•Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.
•Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.