Branch Manager
international Company for Furniture
Total des années d'expérience :19 years, 7 Mois
As a branch manager, I have extensive experience in sales and customer service. In my current role at International Company for Furniture, I have successfully built and established the Main showroom in Riyadh. I also participate in marketing campaigns and develop reports for top management to help drive sales and improve overall performance. I have a track record of success in sales and customer service
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As the first Distributor for Samsung Mobile in Sudan, I successfully increased the market share for Samsung mobile from 0.05% to 7% within two years. To support this growth, I established five showrooms and service centers across Sudan, employing a team of more than 45 staff.
In my role, I was responsible for managing the showrooms and staff, ensuring the availability of mobile products, accessories, and spare parts through effective supply management. I also built and oversaw customer service teams and systems, and focused on improving quality and meeting KPI targets. In addition, I participated in marketing campaigns to identify suitable products for our market and set monthly sales targets for the sales team based on company goals.
I also played a key role in supply management, including payment, importation, and clearance processes, and contributed to the development of a smart system to streamline these processes. As part of the top management team, I was responsible for creating efficient reports and participated in the development of new sales, target, and forecast reports. Overall, I played a critical role in driving the success of Samsung Mobile in Sudan.
Sales Representative
• Preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes;
• Maintaining and updating information on the organization’s website; planning,
• developing and implementing PR strategies
• Design Presentations Using (Macromedia Flash, swishmax, PowerPoint, etc).
• Design Websites.
• Design Logos.
• Accomplished in setting and meeting deadlines, planning and developing methods for computerizing a range of business tasks.
• Providing support of IT hardware, software and networks.
• Troubleshooting, administration and support of Windows 2000 & Windows 2003 Server
• First, second and third line support.
• Optimum troubleshooting and problem solving abilities developed.
• Managing the email system and ensuring the appropriate level of anti-virus protection.
• Setup, Monitor, Develop and administrate vehicle tracking system (Web-based & Windows-based)
• Designing, Implementing and Monitoring Computer Networks.
• Installing, Configuring and Repairing Personal Computers.