Mohammed Faqeeh

Workflow Optimization: Modernized administrative workflows using the SAP ERP platform, increasing the speed of internal

requirement processing by 20%.
Strategic Liaison: Served as a key coordinator between the Assistant Director and external entities, ensuring 100% compliance
with state regulations and institutional policies.
Digital Transformation: Directed a digital archiving project within the Shared Services department, reducing physical document
retrieval time by 30% through structured digital indexing.
Executive Support: Managed high-priority correspondence with 98% on-time delivery for executive communications.

Analyzed market trends and data to resolve operational challenges, achieving a 13% improvement in market positioning
through strategic problem-solving.
Visual merchandising: Integrated strategic visual merchandising to optimize product display and attract customers.
Staff Development: Conducted specialized staff training on Apple products to ensure a consistently excellent customer
experience.
Customer journey elevation: Focused on elevating the customer journey by identifying and solving operational gaps.
Delivered 100% of weekly MacBook marketing performance reports, ensuring senior management had full KPI visibility at
Apple.

Achieved 100% accuracy in managing inventory activities including stock receiving, physical stocktaking, and inter-branch
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• transfers by implementing precise procedures.
Sales & Active Listening: Mastered sales fundamentals and customer needs identification through active listening.
Professional Correspondence: Handled professional email communications to streamline daily operations.