محمد فؤاد

• From October 2008 to now: Huawei
• System analyst: responsible for gathering and analyze business
requirements of ZAIN operators in GULF area and Africa;
specialized in CRM, ARM, ORM, Billing and PROVISIONING
systems.
Job Description
- Participate in project scope definition and to participate in preparing the project development schedules & plans
- Study business requirements and define system functions to close
requirement and application gaps
- Write Complex software programming Code
- Participate in bugs diagnosing
- Produces test cases
- Produce Application technical design and requirements functional
specifications
- Conduct technical & functional trainings
I travelled to many countries as member of task force team or analysis
team to enhance the customer satisfaction or solve on-site critical
problems; below are the sites that I worked in it last two years
o Zain Kuwait; I was the team leader for the in house development
team for the internal applications of Zain Kuwait
o Zain KSA; I was team leader for PROVISIONING operation team in the transition period -moving from on-site support mode to centralized support mode-.
o EMTS Nigeria; I was member of the task force team; responsible for holding meetings with customer to enhance the customer
satisfaction.
o Zain Sudan; I was member of analysis team which responsible for analyzing and solving billing problems

• From September 2006 to October 2008: ITS-GBS (CMMI5 company)
• Senior Software Developer (Oracle and Java) (Involved in developing
TABS system (Tabs is ITS billing system which works in more than 23
GSM operators over the gulf, Arab world and Africa) . Was involved in front end (oracle developer) development in the following modules
(CRM, CCM, ORM, SOM, Inventory and ARM)

• From December.2005 to September.2006: Comsys Software
• Senior Oracle Developer (involved in the analyzing, developing,
integrating, testing and training phases of the following systems (Stock,
Stock control, Security, Sales, payroll, HR, Service
Center (WARSHA)) for many customers including ORASCOM,
Ministry of foreign affairs, El-SHBAA ELMASRIA using Developer
6I tools and Oracle 9I developer suite and oracle 8I and 9I as back end, the 8I systems was Client server while the 9I systems were based on 3 tier
architecture.

• From August.2004 to December.2005: KASH business systems
• Oracle Developer (involved in the analyzing, developing, integrating,
testing and training phases of the following systems (Inventory of
Finished Products, GL, Point of sale, Sales, AR) for many customers
including Nike, MOBACOO, Tie shop using Developer 6I tools and oracle 8I and 9I as back end


Technical Skills • Development Tools and IDE: • Oracle Developer 6/6I (Forms and reports builder)
• Oracle IDS 9I (Forms and reports builder)
• Oracle IDS 10g (Forms and reports builder)
• J developer
• Database Management Systems: • Oracle Database (Expert)
• Toad
• Programming