IT ADMINISTRATOR
CLASSICAL PALACE
Total years of experience :4 years, 1 Months
From January 2011 to TILL DATE
Server Level
➢ Provide 24/7 service to maintain near-perfect network uptime.
➢ Installation & administration of Windows 2003, 2008 Server on the production servers.
➢ Creating of users in server 2008 and given permissions.
➢ Creating of emails and configuring the Outlook.
➢ Installation of network and local printers to users.
➢ Windows XP / 7/8 installation and management for over 200 users.
➢ Installation & management of Clustered SQL Server 2000 & Exchange Server.
➢ Backup, restoration & fine tuning of the production database.
➢ Active Directory, DHCP, DNS, IIS Server & ISA Server 2008 management for the network.
➢ Maintaining updated antivirus protection for all servers & client machines.
➢ Patch management on the Servers & Client machines using GFI LanGuard Security Scanner.
➢ Provide instant Remote support for clients using Net Support Manager / Remote Admin.
➢ Setting up a new, advanced data center& helpdesk for IT Department.
➢ Installation of third party software like Primavera, AutoCad, Tally, Photoshop ETC
➢ Installation and configuration of firewall, and monitoring the users with generating of reports
➢ Installing of all kind router and configuring of router
➢ Installing and configuring of PBX Telephone.
➢ Installing and configuring of CCTV Cameras and monitoring them.
➢ Configuring Server for VPN.
➢ Deploying and Configuration of Cisco Wireless Routers & Wireless Access Points with accessing security.
➢ Installing and configuring of cyberoam firewall and monitoring of internet usage.
Customer Support:
➢ Visiting sites for the smooth flow of work
➢ Trouble shooting of outlook, USB printers, Network Printers.
➢ Creating a server and share the files between all the users by creating users in server and create a map network drive in user pc's and control access restrictions.
➢ Supporting the customer for their quires & guiding them for configuration of internet and other configuration over phone & by Email.
➢ Guiding for installation and configuration of application software.
➢ Regular visits to Customer sites with my team to ensure smooth and free flow of LAN and WAN
I. Hardware.
A. Canvassing, purchasing, installation, troubleshooting, maintenance of equipment.
1. PC/laptop
2. Printer/copier/scanner/fax
3. Landline telephone
4. Wireless devices
5. Digital camera
II. Software.
A. Installation, troubleshooting, and maintenance of applications.
1. AutoCAD 2010
2. Photoshop/CS3
3. Office Applications - Word, Excel, Outlook
4. Fingerprint Attendance
5. Tally Accounting Software
6. 3D Studio Max
B. Maintenance of various company websites.
1. Classical Palace
2. Palazzo Verde
3. R&R
4. Florence Gallery
5. JC Passion
C. Training of ERP.
1. Finance/Accounting Module
2. Human Resources
3. Engineering (Bill of Materials, QC)
4. Project Management
5. Supply Chain Management
III. Network.
A. Installation, troubleshooting, maintenance of Server.
1. File permission
2. Security
3. Back-up of Data
B. Installation, troubleshooting, maintenance of Internet.
1. Monitoring/filtering
2. Security
IV. Others.
A. Monitoring and payment of telephone and Internet bills.
B. Management of IT supplies
1. Inks, cartridges, toner
2. Paper, sticker, labels
3. Miscellaneous - CD, DVD, CD pouch
2) Job Title: Computer Instructor & Network Eng. (Self owned)
Institution: VIP Computers (INDIA)
From September 2002 to Marchss 2008
• Assembling of Personal Computer.
• Software & Hardware Installations and upgrading the systems.
• Installing Dual Operating Systems in different File systems.
• Installing of Servers and Configuration.
• Maintaining LAN on windows 2000 server platform.
• Creating and Granting permissions to the Users
• Installing Network Printers
• Installing and Configuration of Domains, Child Domains and Configuration of Microsoft Client Server LAN.
From July 2010 to December 2010
Responsibilities:
• Demonstrating HCL DIGI classes in Schools
• Maintaining of the class rooms
• Installing Windows XP or Windows Server 2003
• Installing Concerned Software for DIGI SCHOOL
• Installing LAN AND wan
• Rectifying Software and Hardware Problems.
• Installing Necessary Software's
• Conducting HCL Smart Classes.
• Sending of daily report to the concerned head office
Customer Support: • Supporting the customer for their quires & guiding them for configuration of internet and other configuration over phone & by Email.
• Guiding for installation and configuration of application software.
• Regular visits to Customer sites with my team to ensure smooth and free flow of DIGI CLASS ROOMS and WAN
• Supporting the customer for their quires & guiding them for configuration of internet and other configuration over phone & by Email.
• Guiding for installation and configuration of application software.
• Regular visits to Customer sites with my team to ensure smooth and free flow of LAN and WAN
• PGDCA Post Graduate Diploma in Computer Applications from Vidyarthi Computers. • MCSE Orientation Diploma in Networking & Hardware from Vidyarthi computers.
• B.COM -Bachelors of Computers passed in second division in March 2006 with 55 % from Kakatiya University.