Total Years of Experience: 24 Years, 5 Months
June 2022
To Present
Senior Program Manager
at PureCS
Location :
United Arab Emirates - Abu Dhabi
- Formulate, organize and monitor all inter-connected projects and programs for one big government entity at Abu Dhabi
- Oversee the fulfillment of larger organizational goals and strategize, implement, and maintain program initiatives that adhere to organizational objectives
- Working closely with project sponsor, cross-functional teams, assigned project managers, auditors, partners and vendors to develop the scope, deliverables, required resources, work plan, budget, timing, status and goals
- Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
- Oversee the fulfillment of larger organizational goals and strategize, implement, and maintain program initiatives that adhere to organizational objectives
- Working closely with project sponsor, cross-functional teams, assigned project managers, auditors, partners and vendors to develop the scope, deliverables, required resources, work plan, budget, timing, status and goals
- Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
October 2019
To June 2022
Senior Customer Program Manager
at Injazat Data Systems
Location :
United Arab Emirates - Abu Dhabi
• Plan, direct, and co-ordinate a cross-functional team’s activities to manage and implement Program and/or interrelated Projects from contract/proposal initiation to final operational stage
• Organize and manage project scope, schedule and budget. Direct the team using appropriate approval, change control and project management techniques. These projects are for some of the largest projects in the region like TAMM 12x12 project
• Working with onsite and offshore team from Injazat, partners and other vendors.
• Determines, monitors, and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risk for medium to large projects
• Identify opportunities for up-selling within customer accounts and assist driving the sales process until close.
• Attend client service review meetings on a regular basis; areas discussed may include assessment of overall delivery (quality, consistency etc), opportunities for future service improvement, clarification of future delivery schedule and demands
• Organize and manage project scope, schedule and budget. Direct the team using appropriate approval, change control and project management techniques. These projects are for some of the largest projects in the region like TAMM 12x12 project
• Working with onsite and offshore team from Injazat, partners and other vendors.
• Determines, monitors, and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risk for medium to large projects
• Identify opportunities for up-selling within customer accounts and assist driving the sales process until close.
• Attend client service review meetings on a regular basis; areas discussed may include assessment of overall delivery (quality, consistency etc), opportunities for future service improvement, clarification of future delivery schedule and demands
April 2019
To September 2019
Program Manager / Senior Project Manager
at BlackStone eIT
Location :
Jordan - Amman
• Develop and set the project management standards and procedures
• Manage the development of mobile applications, portals and AI chatbot projects.
• Manage the projects delivery in UAE, Bahrain, Kuwait, Qatar, Oman and Saudi Arabia
• Coordinate with other Blackstone branches including sales and technical team members in UAE, Kosovo and Morocco.
• Manage the development of mobile applications, portals and AI chatbot projects.
• Manage the projects delivery in UAE, Bahrain, Kuwait, Qatar, Oman and Saudi Arabia
• Coordinate with other Blackstone branches including sales and technical team members in UAE, Kosovo and Morocco.
September 2014
To December 2018
Program Manager
at GBM
Location :
Bahrain - Manama
Working as a program manager and senior project manager for managing Business Solution Projects related to IBM products and non IBM products like Oracle, SAP... and managing Technology Services projects related to Backup Software, AIX, and many other.
Working as a service delivery manager for managing the deliverables as per scope, quality, cost and planned schedule.
Working with internal and external partners/vendors for projects implementations and for providing onsite and offshore resources.
Working as a service delivery manager for managing the deliverables as per scope, quality, cost and planned schedule.
Working with internal and external partners/vendors for projects implementations and for providing onsite and offshore resources.
May 2013
To August 2014
Program Manager
at PWC
Location :
Saudi Arabia - Riyadh
Working as a program manager in a PMO to manage several related projects, often with the intention of improving an organization's performance and has oversight of the purpose and status of all projects in a program, in addition to coach the PMs below me, be accountable for the overall performance of their projects and support a project whenever the PM isn't available
November 2003
To April 2013
Project Manager
at IMTAC (Industrial Management Technology And Contracting)
Location :
Oman - Muscat
Major projects with Imtac LLC
•Project : Service to Cash System (CRM and Receivables )
Client : Muscat Municipality
Project Profile : This System is CRM System (CRM foundation. Field Service, Tele Service, Install Base, Knowledge Base, Inventory) together with Receivables System, iSupport, iPayment an ePayment to fit the Muscat Municipality requirement
Duties : Gather business requirements, managing the team and the project, functional setup implementation
Duration : 3 Years
Position : Project Manager
•Project : ERP System
Client : State Council-Muscat
Project Profile : This System is a customized ERP System to fit the state council
requirement and this system handle the following Modules :
• Staff Affairs.
• Payroll.
• Inventory.
• Purchase.
• Budget.
• Treasury.
• Services.
Duties : Gather business requirements, Analysis & Design and Lead the technical team
Duration : 6 Months
Position : System Analyst and Project Leader
•Project : Financial Management System
Client : Ministry of Higher Education-Muscat
Project Profile : This System handles the following Modules
• Culture Division Expense, Academic Module and Collage information.
• Student study outside and inside Oman expense.
• Ministry Expense and budget.
Duties : Gather business requirements, Analysis & Design and Lead the
technical team
Duration : 11 Months
Position : System Analyst and Project Leader
•Project : Companies Registration, DMS and WF Systems
Client : Oman Chamber of Commerce and industry
Project Profile : This System handles the following Modules
•Migration System for Registration, Foreign Trade, Legal, Account Legalization Modules.
•Document Management System.
•Workflow System.
Duties : Gather business requirements, Analysis & Design and Document
Management and Workflow implementation setup
Duration : 2 years
Position : System analyst / DMS and WF consultant
•Project : Service to Cash System (CRM and Receivables )
Client : Muscat Municipality
Project Profile : This System is CRM System (CRM foundation. Field Service, Tele Service, Install Base, Knowledge Base, Inventory) together with Receivables System, iSupport, iPayment an ePayment to fit the Muscat Municipality requirement
Duties : Gather business requirements, managing the team and the project, functional setup implementation
Duration : 3 Years
Position : Project Manager
•Project : ERP System
Client : State Council-Muscat
Project Profile : This System is a customized ERP System to fit the state council
requirement and this system handle the following Modules :
• Staff Affairs.
• Payroll.
• Inventory.
• Purchase.
• Budget.
• Treasury.
• Services.
Duties : Gather business requirements, Analysis & Design and Lead the technical team
Duration : 6 Months
Position : System Analyst and Project Leader
•Project : Financial Management System
Client : Ministry of Higher Education-Muscat
Project Profile : This System handles the following Modules
• Culture Division Expense, Academic Module and Collage information.
• Student study outside and inside Oman expense.
• Ministry Expense and budget.
Duties : Gather business requirements, Analysis & Design and Lead the
technical team
Duration : 11 Months
Position : System Analyst and Project Leader
•Project : Companies Registration, DMS and WF Systems
Client : Oman Chamber of Commerce and industry
Project Profile : This System handles the following Modules
•Migration System for Registration, Foreign Trade, Legal, Account Legalization Modules.
•Document Management System.
•Workflow System.
Duties : Gather business requirements, Analysis & Design and Document
Management and Workflow implementation setup
Duration : 2 years
Position : System analyst / DMS and WF consultant
April 2000
To June 2003
Project Leader / Senior Programmer
at ABC Computer Company (Al Awael)
Location :
Jordan - Amman
Major projects handled
Project Subject :
-Accounting System
-Payroll and HR System
-Stores System
Location: Canada Dry Inventory (Yemen)
Position: Project Leader / Senior Programmer
Environment: Oracle8i, D2K(6i)
Project Subject :
-Accounting System
-Medical Inventory System
Location: Amman Inventory for Medical Industries
Position: Analyst / Programmer
Environment Oracle8i, D2K(6i)
Project Subject :
- Several Financial and Administrative Applications, such as: Accounting, Payroll, Stores, Inventories (Chemical, Medical, Food..), Sales, Hospital Pharmacies, Renting Cars, Schools, Clients Cases Accounting
Location: More than 30 Location in Jordan
Position: Programmer
Environment: Oracle8i, D2K(6i), SQL Server, VB and Access
Project Subject :
-Accounting System
-Payroll and HR System
-Stores System
Location: Canada Dry Inventory (Yemen)
Position: Project Leader / Senior Programmer
Environment: Oracle8i, D2K(6i)
Project Subject :
-Accounting System
-Medical Inventory System
Location: Amman Inventory for Medical Industries
Position: Analyst / Programmer
Environment Oracle8i, D2K(6i)
Project Subject :
- Several Financial and Administrative Applications, such as: Accounting, Payroll, Stores, Inventories (Chemical, Medical, Food..), Sales, Hospital Pharmacies, Renting Cars, Schools, Clients Cases Accounting
Location: More than 30 Location in Jordan
Position: Programmer
Environment: Oracle8i, D2K(6i), SQL Server, VB and Access
September 1999
To March 2000
Programmer / Operator
at ALICO (American Life Insurance Company)
Location :
Jordan - Amman
Major projects handled
Project Subject :
- Insurance applications and other applications on IBM System (AS400)
Location: ALICO (American Life Insurance Company)
Position: Programmer / Operator
Environment: VB, Access and Cobol
Project Subject :
- Insurance applications and other applications on IBM System (AS400)
Location: ALICO (American Life Insurance Company)
Position: Programmer / Operator
Environment: VB, Access and Cobol
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