Sales Manager
Mashariq Riyadh
Total years of experience :11 years, 3 Months
Developing and implementing a sales plan to expand the customer base and increase customer retention. Manageing a sales team of 5 to meet and achieve sales targets. Providing training, coaching, development and motivation for sales team. Monitoring key performance metrics for the sales team, identify challenges, and create new solutions to proven problems. Establishing sales targets by forecasting annual sales quotas and forecasting sales volume for existing and new products. Supervising the pricing, discounts, cash collection. Ensure customer satisfaction and resolve customer issues..
Expanded client base by setting up meetings and telephoning marketing decision-makers and agencies. Found new channels for selling and distributing products. Built and retained long-term relationships with customers. Conducted marketing researchs to determine the target audience for products through data analysis. Prepared full content for products and create digital channels on different platforms. Managed marketing campaigns to increase awa reness of the company's brand.
Train employees in sales techniques, customer service, teamwork, and other company requirements. Manage day to day performance of sales team. Analyze sales statistics to define sales potential. Gathered information about competitors, prices, method of marketing and distribution. Identified opportunities to reach new market segments and expand market share. Evaluated and improved marketing and pricing strategies. Provided regular feedback to sales management including successes and failures in the quotations process.
Respond to all inquiries and sales requests within the specified time frame. Responsible for all, conflict resolution, and compliance on client deliverable and revenue. Coordinate with other staff members in other departments to serving the accounts. Maintain full information of opportunities, tasks and visits, while keeping CRM up to date.
looked for new customers who could benefit from our products in a specific area. Convinc customers that the product or service best meets their needs. Technical presentations are prepared and show how the product meets the customer's needs. Ensure customer satisfaction with timely product delivery and excellent after-sales service. Provided weekly report on sales, customer needs, market feedback and opportunities.