Customer service agent
Total years of experience :5 years, 8 Months
o Providing German customers with all information about Cable and its benefit compared to
DSL.
o Receiving inbound calls and handing customer issues through using sales as a technic for the
complaint solving.
Customer service (Hotline
2019
o Handling the customer issues of mobile German customers.
o Making the first trouble shooting steps for technical problems in smartphones.
courses: o (TELP) certificate which is equivalent to TOEFL