Customer Service Representative
Tech Mahindr
مجموع سنوات الخبرة :1 years, 0 أشهر
DUTIES, RESPONSIBILITIES AND ACHIEVEMENTS
• Handle phone calls with appropriate greetings &assistingwith Customer queries.
• Obtain detailed information from customers regardingtheir queries and deliver correct instructions.
• Maintain accurate documents on vehicles and other operational documents.
• Maintains a positive and professional demeanor.
• Provide knowledgeable answers to questions about product, pricing and availability
• Coordinate customer needs, requests, complaints with the rest of the team.
• Must be patient.
• Data entry in various platforms.
• Ensure all systems and documentation are updated accordingly.
• Manage service schedules and rescheduling as needed.
i graduated from osmania university with aggregate 84%