محمد مسعد احمد

Oversee the implementation of standards as detailed in the departmental standards and procedures manual.
Adhere to opening and closing procedures.
Adhere to bill paying procedures.
Conduct effective shift briefing ensuring all staff are aware of VIPs, special.
Maintains service and santation standards in restaurant.
Reviews staffing levels to ensure that guest service operational needs and financial objectives are met .
Share recommendations and guest comments to chef and F&B manager to reflect current customer profile.
Manage special event concepts.
Conduct competitor analysis.
Actively pursue cost saving measures.
Forecasting.
Stock control .
Handle guest complaints, etc

• Analyze and controls the food cost, labor cost
• Responsible in providing continuous training of the restaurant team.
• Responsible for all the financial and marketing reports being submitted to the operations manager.
• Maintain the efficient filing of all records for reconciliation and report purposes.
• Performs other duties and functions that may be assigned form time to time which may be vital to the company objective.

all activities with impact on stores quality, .service, customer.
handling customer complains.
budget and control assigned for all items.
responsible for all stores equipment, including proper operation, repair, planed maintenance & energy conservation.
mange the crew-training program.
responsible for all personal file.
evaluate the performance of employees and recommend appropriate action such as wage increase, promotions, suspensions etc .
control the waste .
cost control .
waste control .
daily & weekly & monthly inventory .
monthly profit & loss statement .
time management .
Recruiting, training and motivating staff

responsible for managing the day-to-day operations of the restaurants ensuring that sales, profitability and customer service targets are met and that the most suitable products and services are available to the customer. will also improve the company's performance and ensure business growth by exploiting opportunities to maximise sales and profitability and by increasing customer satisfaction.
weekly meeting for stores managers.
responsible for all stores .
all activities with impact on stores quality, .service, customer.
handling customer complains.
budget and control assigned for all items.
responsible for all stores equipment, including proper operation, repair, planed maintenance & energy conservation.
mange the crew-training program.
responsible for all stores personal file.
evaluate the performance of employees and recommend appropriate action such as wage increase, promotions, suspensions etc .
control the waste .
cost control .
waste control .
daily & weekly & monthly inventory .
monthly profit & loss statement .
time management .
Recruiting, training and motivating staff.
weekly business review .

knowledge of Profit & Loss
control the waste
do all daily, weekly & monthly reports
do the daily, weekly &monthly inventory
Maximize the sales by up selling, suggestive selling & properly manage the store, staff, products & equipments;
manage the staff & check the equipments
trained the staff about product, equipments, & customers service
greet and assist the customers
Maintaining high standards of quality control, hygiene, and health and safety.