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Mohammed  Moussa, Regional Training Manager

Mohammed Moussa

Regional Training Manager·Landmark Group

Saudi Arabia

High school or equivalent, Human Resources Management

Work experience

Total years of experience: 17 years, 1 months

Regional Training Manager

November 2015 - Present

Landmark Group

United Arab Emirates

November 2015 - Present

Line of business Retail
Responsibilities: • Preparing training calendar
• Communicating and discussing with business
leaders on training execution
• Train business leaders on selected areas
• Analyzing store KPIs to identify the gaps
• Train 100% of Saudis on Store Operations & Selling
Skills.
• Train all stores staff from different brands on
product knowledge, selling skills, customer service,

Company industry:
Retail & Wholesale
Job role:
Training and Development

Assistant Training Manager

October 2007 - March 2009

MENA Business Services

United Arab Emirates

October 2007 - March 2009

and CBP Trainers Team Leader
Company:

Company industry:
IT Services
Job role:
Training and Development

Training Manager

August 2009 - January 2008

August 2009 - January 2008

Job role:
Training and Development

English Teacher

July 2004 - August 2005

July 2004 - August 2005

Omar Al-Farouq Experimental Schools
Line of business: Language school
Responsibilities: English Teacher
▪ Teaching English as a second language.
▪ Preparing &grading tests.
▪ Reviewing & improving educational material

Job role:
Teaching and Academics

Sales Manager

September 2003 - July 2005

September 2003 - July 2005

Moussa Direct Sales L.L.C (Own Company)
Page 6 of 6
Line of business: Retail Business in Notebooks/ Desktops & Peripherals,
and Perfumes

Job role:
Sales

tutor

August 2003 - July 2004

August 2003 - July 2004

Job role:
Teaching and Academics

Salesman

June 2002 - August 2003

Lifestyle L.L.C Dubai Line of business: Home decor, perfumes & cosmetics, teens' gifts and Health & body accessories

June 2002 - August 2003

Job role:
Sales

Teacher

September 2000 - June 2002

September 2000 - June 2002

of the Head of the English Department
Institution: Al Arabia Private Schools include more than 1000 students
Line of business: Integrated school (Secondary, Preparatory, Primary,
Kindergarten)
Responsibilities: ▪ Teaching English for all levels
▪ Preparing & grading tests
▪ Preparing & planning lessons
▪ Responsible person for parent-teacher conference
▪ Member of a committee to review & to improve school
books
▪ Supervisor for school trips
▪ Preparing School forms

Job role:
Teaching and Academics

Store Manager

-

-

and all other business needs
• Qualify Saudis

Job role:
Management

Salesman

-

-

Receiving goods.
▪ Merchandising.
▪ Making requisitions.
▪ Making feedback reports.
▪ Promoting items.
▪ Gift wrapping.

Job role:
Sales

Customer Service

-

-

Job role:
Customer Service and Call Center

Customer service

-

-

Job role:
Customer Service and Call Center

Education

Zagazig University

July 2004

July 2004

High school or equivalent, Human Resources Management

Egypt

courses: Certified Human Resources Development specialist Edexcel UK 12/2008 Certified Human Resources specialist Edexcel UK 4/2008 Certified Professional Trainer and test administrator CBP ( Customer Service, Sales, Business communication

Zagazig University

July 2000

July 2000

High school or equivalent, English Department

Egypt

Skills

CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FORMS
Expert
FORMS
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
RECEIVING
Expert
RECEIVING
Expert
RETAIL
Expert
RETAIL
Expert
TEACHING
Expert
TEACHING
Expert
TéCNICAS DE SUPERVISIóN
Expert
TéCNICAS DE SUPERVISIóN
Expert
VENTAS
Expert
VENTAS
Expert
ADVERTISING
Beginner
ADVERTISING
Beginner
BASIC
Beginner
BASIC
Beginner

Languages

Arabic

Expert

English

Expert