محمد مراد احمد عبده علي

• Supervising the operation and maintenance of the MAX-HR system and enhancing its software features to meet HR department requirements.
• Managing system integration with other platforms—such as attendance and access control—and overseeing permissions to ensure accurate and efficient data flow.
• Analyzing operational data and generating statistical reports to support decision-making.
• Developing and updating the system and databases, ensuring information security and record integrity.
• Training users on the technical use of the system and providing ongoing technical support to troubleshoot issues or update requirements.

• Coordinating and operating the ARD-Logistics electronic system and monitoring the progress of daily operations.
• Managing inventory and supplier records, ensuring material availability according to the department’s plan.
• Improving logistical workflows and enhancing operational efficiency through the adoption of technical and procedural solutions.

Implemented the HR-MAX human resource management system and the ARD-Logistics management system, from requirements analysis to launch and delivery, ensuring the technical solutions aligned with business needs.
• Managed IT infrastructure: deployed and maintained servers, and configured network and cybersecurity settings to ensure service continuity and efficiency.
• Prepared and documented Standard Operating Procedures (SOPs), maintaining ongoing coordination with stakeholders to deliver demonstrations and train end users.

« Developed the My Agency project.
« Designing and managing the agencys internal network, including installing
cameras and surveillance devices and integrating them into the network.
« Creating and managing a customer and booking database, ensuing its
integration with the new system
« Training employees on using information systems to ensure operational
efficiency.
« Enhancing the agencys technical infrastructure by deploying and developing
software.