IT Support Specialist
American International School in Abu Dhabi
مجموع سنوات الخبرة :10 years, 5 أشهر
Microsoft Office 365 administration (Email, SharePoint, OneDrive)
Google Classroom and Share drive administration.
VMware vCenter administration (Creating and maintaining virtual servers.)
Installing and configuring of Cisco Switches for multiple VLANS
Installation and Configuration ofWireless Access points
Creating andMaintaining user login accounts (Active Directory)
Installation, Configuration, Administration and Trouble Shooting of Windows Server 2008, Windows Server 2012 (Domain Controller, Active Directory, Print server etc.)
Installation and Management of print servers and maintaining user access to the required printer.
Administration of Profile Manger, Apple configurator (deploying MacBook and iPads)
Maintenance of Access Control systems (Attendance system, Door Access System)
Monitoring and troubleshooting of Security surveillance camera
Maintenance of Classroom Technologies (Apple TV, Computers, Projectors & Interactive Smart boards)
Hardware and Software troubleshooting of MacBook’s, Laptops, Desktops and Servers.
Maintaining inventory of all IT resources within the organization.
Purchasing of hardware and software equipment.
Run security scans regularly to ensure no security breaches on end user devices (Kaspersky)
Managing the ITHELPDESK portal as a way for users to inform the IT Department of any issues.
Designs, administrates, and supports systems, networks, and application infrastructure (e.g. LAN, systems security, attendance system, etc.)
Responsible for managing and maintenance of networks
Supervising institutions data entry operations
Responsible for all backups in the institution
Providing hardware and software support
Liaise with internet service providers (ISP) for internet connection
Make recommendations to management on purchase of hardware and software equipment’s
Provide reports in status of all hardware equipment’s and assigned duties
Setting up and maintenance of computer labs
Providing training for students (C, VB, MS Office)