محمد Muslim

SENIOR BUSINESS RELATIONSHIP MANAGER - OCT 2019 - PRESENT
▪Led the first Line of communication with Internal and External Stakeholders.
▪Managed convergence of Business Partner & Service Provider Relationships for HMC Facilities & Corporate Services (Hamad General Hospital, Qatar Rehabilitation, Ambulatory Care Center, National Cancer Care & Research Institute, Women's Wellness and Research Centre, Rumaila Hospital, Mental Health Services, ITIQAN Simulation Centre, Bone and Joint Center, Home Healthcare, Surgical Care Center, Hospitality and Facility Planning Services etc.).
▪Led Strategic Business Planning & Requirements, Business Cases, Request for Proposal & Request for Information training and development for the Business Partners.
▪Ensured prioritization of Business Partner for new services, in alignment with business outcomes.
▪Track technology trends that impact Business Partner and service provision. For example, Led the first AI (Artificial Intelligence) project with Microsoft Team.
▪Managed stakeholders' complaints, escalations, feedbacks & provide effective resolutions.
▪Facilitated the implementation of Virtual Physician Consultations during the COVID 19.
▪Assisted in Technology Planning - for Qatar Rehab. Institute (CARF-Accreditation, Canada).
▪Led Stakeholder Engagement and Management.
▪Founder of the Departmental Coaching Program 'Know More' and organized more than 50 Sessions.
▪Nominated Member of National FIFA World Cup 2022, Command Center for Support & Delivery led by the Ambulance Services of Hamad Hospital.
▪Technology Consultant and trusted advisor to the Management Executives of the HMC Hospitals.